Operations & Lead Response Assistant for Los Angeles Remodeling Contractor (Voice, LA Hours, Long-Term)

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: TYPE OF WORK

Full Time

: SALARY

$4-$5/hourly

: HOURS PER WEEK

20

: DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

Rate: $4 to $5 per hour USD to start, paid bi-weekly, review at 90 days
Hours: 20 hours per week to start, Monday to Friday, 10:00 AM to 2:00 PM Pacific (1:00 AM to 5:00 AM Manila). Expected to grow to full-time 40 hours as you take on more.
Type: Long-term position with a real path to full-time

About us
Home Pro Green Remodeling is a family-owned, licensed general contractor in Los Angeles. We do kitchens, bathrooms, full home remodels, ADUs, and new construction. Our reputation is built on giving clients the straight story, no pressure and no upselling. You'll work directly with Nate, the operations manager, and become his right hand for keeping the business organized and every lead and client handled.

What you'll do

Phone and lead response

Call new homeowner leads fast, following our written call script and follow-up sequence (calls, voicemails, texts) in our Lead Desk app
Log every attempt and update lead status in GoHighLevel
Book in-home consultations on Nate's calendar and send confirmation and reminder texts
Call vendors and suppliers for quotes, order status, and scheduling
Outreach by phone and email to real estate agents and past clients as assigned

Inbox, calendar, and organization

Manage the company Gmail: sort, label, flag what needs Nate, and reply to routine messages once trained
Keep Nate's calendar clean across client walkthroughs, job sites, and meetings
Keep the CRM accurate: every contact has a status, project type, and recent note
Help set up and maintain simple bookkeeping and payment tracking so Nate always knows what's been paid and what's owed

Documents (trained over time)

Fill client details into proposal, receipt, and agreement templates and export to PDF for Nate's review
Eventually prepare full proposal drafts from Nate's notes

If you have the experience

Schedule permits and inspections with city building departments

Who we're looking for

Prior experience supporting a US home services or construction business (remodeling, roofing, HVAC, plumbing, property management, or similar) is strongly preferred
Clear, confident spoken English and comfortable making outbound calls to homeowners, agents, and suppliers
Written English that sounds natural and friendly, not templated
Proven experience working US hours on a night shift and sticking to it
Organized and detail-focused. You notice a wrong phone number or a duplicate contact
Follows a process exactly, then speaks up when something isn't working
Comfortable learning web tools quickly. GoHighLevel experience is a plus, not required
Quiet workspace, quality headset, stable internet with a backup

What this job is not
It is not a data entry or social media role. Most of your day is on the phone, in the inbox, and in the CRM. If you prefer non-voice work, please don't apply.

Growth
You'll start with lead calling and inbox management. As you prove reliable, you'll take on bookkeeping, proposal prep, and agent outreach, and hours move toward full-time. Pay is reviewed at 90 days and tied to what you've taken on.

How to apply
Start your application with the words "Straight Story" so we know you read the full post, then include:

A short note on your US home services or contractor experience, and your experience working night-shift US hours
A voice recording (60 to 90 seconds) introducing yourself and reading this in a warm, natural tone: "Hi, this is [your name] with Home Pro Green Remodeling. You reached out about a bathroom remodel, and I wanted to see if we could set up a quick time for Nate to come take a look." Vocaroo or Google Drive link is fine.
Your typing speed and a screenshot of a recent internet speed test

Shortlisted applicants will complete a short paid trial: a recorded mock call and a 20-minute admin task.

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Operations & Lead Response Assistant for Los Angeles Remodeling Contractor (Voice, LA Hours, Long-Term)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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