Facelove

Operations Coordinator (Creative Team)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

Negotiable

: HOURS PER WEEK

40

: DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

Facelove is a direct-to-consumer cosmetics brand for women over 45, selling in Germany and the US. We run our own paid media and creative production, a physical supply chain with a manufacturer and a fulfilment partner, customer support in two languages, and sixteen departments and partners that all report numbers every week.

Before you apply: this role ONLY works if you have supported a creative team before, meaning creative strategists, video editors and graphic designers, inside a DTC eCommerce business. A general operations background on its own WILL NOT BE A FIT.

About the Role:

The COO runs day-to-day operations across all of it. This role is her second pair of hands and eyes: the person who makes sure every commitment made in a meeting turns into a task, every task has an owner and a date, and every owner is chased before the deadline rather than after it. You will spend a lot of time in ClickUp, Notion, Slack and spreadsheets, and a lot of time asking people where things stand.

This is a role for someone who has done this before and likes it. We are not looking for a generalist VA or a general Operations Manager who needs a task list each morning. We are looking for an operator who reads the week, sees what is going to slip, and fixes it before it does.

Responsibilities:

Turn every meeting into tasks the same day: owner, due date, definition of done, logged in ClickUp. Nothing stays only in someone’s memory.
Chase owners before deadlines, not after. Post a daily overdue list and get a written status or a new date from each person.
Keep the OKR tracker current: no blank cells, every red item flagged with its owner and a recovery plan.
Hold the creative pods to their output targets. Track each editor against their points through the week, flag anyone falling short before the week closes, and chase the gap rather than reporting it afterwards.
Keep the SOP library organized and current, so people can find the right version and nothing in it is out of date.
Schedule, reschedule and prep one-on-ones, partner calls and reviews. Every call has an agenda and a notes page before it starts.
Handle inbox and calendar triage for the COO, with clear flags for anything costing money, anything a customer sees, or anyone blocked.
Run onboarding and offboarding admin with HR: access sheets, tool invites, first-week plans, equipment and credential handover.
Carry out research and comparison work: tool trials, vendor quotes, benchmarks, summarized in one page with a recommendation.
Take on anything else that keeps operations running. You will be asked to do unglamorous work, and the role only works if you are good at it.

Must-Have Skills:

3+ years in an operations, executive assistant or project coordination role in a creative team
Holding people to deadlines
ClickUp or an equivalent project tool at an admin level
Google Sheets
Notion
Written English at a professional level
Process writing
Attention to detail under volume
Amenable to work in 9AM-5PM CET

Nice to Have:

Experience with OKRs or EOS-style scorecards and weekly meetings.
Has worked alongside a creative or performance marketing team and understands how output targets are set and measured.
Fathom, Hubstaff or Slack admin

This Role Is Not For You If:

You need a task list handed to you each morning. The COO sets priorities; you work out the tasks.
You find it awkward to remind people, including people more senior than you, that something is late.
You prefer strategy to execution. Most days are trackers, follow-ups, chasers and SOPs.
You want to work in creative, marketing or customer-facing roles. This is back-office operations.
You cannot commit to 40 hours a week on fixed European hours.

What’s in it for you?

Competitive salary
On-time and reliable payments
PTO and Paid Holidays
Wellness Allowance
Team Trips
Opportunity to work with a fast-growing global e-commerce brand
Long-term growth opportunities

CLICK HERE TO APPLY: https://jobs.gohire.io/facelove-sbtujz4q/operations-coordinator-dtc-creative-strategy-team-304349/?ref=aHR0cHM6Ly9hcHAuZ29oaXJlLmlvLw==

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Job )	0.0269
Total Execution Time	0.0287

GET DATA

No GET data exists

MEMORY USAGE

1,507,144 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Operations-Coordinator-Creative-Team-1751043

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0190 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1751043 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 907292 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1751043 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-18',ej.date_added) duration_days, DATEDIFF('2026-10-18',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-18',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1751043'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1751043
0.0007	`UPDATE employer_jobs SET hit_counts = '*Oct-16-2026=1128Oct-17-2026=220**Oct-18-2026=3' WHERE job_id= '1751043'`
0.0007	`UPDATE employer_jobs SET monthly_hits = '***Oct-2026=1350' WHERE job_id= '1751043'`
0.0003	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1751043' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1751043
0.0134	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '907292' AND `date_added` >= '2022-06-08'
0.0006	`select * from teasers`
0.0003	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1792339167
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Operations-Coordinator-Creative-Team-1751043
csrf-token	43e510fbab6bb415f4b4fcb8d8ec697d

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.1
HTTP_DNT

Facelove

Operations Coordinator (Creative Team)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?