Operations & Business Support Coordinator

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TYPE OF WORK

Full Time

SALARY

Php 50,000

HOURS PER WEEK

40

DATE UPDATED

Sep 24, 2026

JOB OVERVIEW

Operations & Business Support Coordinator | Remote

We are looking for an Operations & Business Support Coordinator to provide administrative and business support across operations, business development, compliance, and related business activities.

Reporting to the Finance & Administration Manager, you will work closely with operational and commercial teams to maintain operational information, coordinate documentation, support customer and sales processes, and assist with day-to-day business activities.

Key Responsibilities

Operations & Administrative Support
• Maintain client and contract administration records
• Manage operational documentation and site files
• Support workforce scheduling activities
• Update operational systems and databases
• Coordinate meetings and track follow-up actions
• Assist with customer service administration
• Maintain compliance, quality assurance, i ---------- , and HSE documentation
• Assist with asset, equipment, and consumable tracking

Compliance & Document Control
• Maintain ISO-aligned document control and records management across ISO 9001, ISO 45001, and ISO 14001
• Support internal audit preparation and maintain audit evidence registers
• Maintain compliance, licence, insurance, and certification registers
• Support CAPA tracking and close-out
• Assist with policies, procedures, management review documentation, and continuous-improvement records

Tender & Business Development Support
• Monitor tender opportunities and portals
• Assist with tender documentation, proposals, and submissions
• Update capability statements and business documents
• Maintain CRM records and data accuracy
• Track leads and opportunities
• Conduct prospect and market research
• Prepare sales activity reports
• Assist with customer surveys and maintain contract lifecycle information

Marketing Administration
• Schedule and coordinate social media content
• Maintain marketing collateral and resources
• Assist with presentation preparation
• Support client communications
• Maintain marketing databases

What We're Looking For
• 3 to 5 years' experience in operations coordination, administration, business support, sales support, or marketing administration
• Experience working with CRM, operational, and business systems
• Strong written communication skills
• Ability to prepare professional documents and presentations
• Strong attention to detail and data accuracy
• Ability to work independently and collaborate remotely

Preferred Experience
• Experience supporting Australian businesses
• Experience with HubSpot, Salesforce, or similar CRM platforms
• Experience in operations or service-based industries
• Experience with tender and proposal processes
• Exposure to ISO-aligned document control, audit preparation, HSE, quality, or compliance administration
• Exposure to marketing activities

How to Apply

Please submit your application through our recruitment portal:

Apply here: ----------

Applications submitted through the link above will be reviewed as part of our recruitment process.

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