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TYPE OF WORK
Full Time
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SALARY
$4 per hour
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HOURS PER WEEK
60
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DATE UPDATED
Jul 22, 2026
Operations & Sales Coordinator (Remote) | Dash Enterprises
## About Us
Dash Enterprises is a fast-growing car rental company based in Charlotte, North Carolina. We specialize in providing reliable, all-inclusive rental vehicles to gig economy workers, including Uber, Lyft, DoorDash, Instacart, Amazon Flex, and other delivery drivers.
We're building much more than a rental car company—we're building systems, teams, and processes that allow us to scale while delivering an exceptional customer experience.
We're looking for a highly organized, proactive, and dependable **Operations & Sales Coordinator** to become an integral part of our team. This position is ideal for someone who enjoys operations, customer service, administration, and sales. You'll be cross-trained across multiple departments and have the opportunity to grow into larger roles as our company continues to expand.
If you're someone who takes ownership, loves solving problems, and enjoys helping businesses operate efficiently, we'd love to hear from you.
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# ???? Your Responsibilities
## Operations Support
* Monitor vehicle availability and rental status
* Coordinate vehicle maintenance, inspections, repairs, and servicing
* Track fleet inventory and maintain accurate records
* Coordinate vehicle pickups, returns, repossessions, and transportation
* Communicate with mechanics, body shops, runners, and vendors
* Ensure vehicles are prepared and ready before customer pickup
* Help identify opportunities to improve operational efficiency
* Follow company SOPs and ensure processes are consistently followed
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## Customer Support
* Answer inbound phone calls professionally and assist customers
* Make outbound calls regarding reservations, payments, vehicle returns, and customer follow-ups
* Respond to customer inquiries through phone, text,
* Schedule vehicle pickups and returns
* Assist customers throughout the rental process
* Ensure rental agreements and customer documentation are accurate
* Resolve customer concerns professionally while delivering exceptional customer service
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## Administrative Support
* Maintain customer records and fleet documentation
* Update spreadsheets and internal tracking systems
* Organize rental agreements, insurance documents, and contracts
* Generate reports on fleet utilization and operational performance
* Assist leadership with administrative projects
* Maintain organized digital files and documentation
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## Sales Support (Training Provided)
You'll also be cross-trained in sales to support our growth.
Responsibilities include:
* Following up with inbound leads
* Qualifying prospective customers
* Booking appointments
* Explaining our rental programs and services
* Assisting customers through the rental process
* Supporting our sales team with contracts and paperwork
* Maintaining accurate CRM notes and follow-up schedules
No high-pressure sales experience is required—we'll teach you our proven process.
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# ? What We're Looking For
The ideal candidate is:
* Extremely organized and detail-oriented
* Self-motivated and proactive
* Friendly, professional, and customer-focused
* Excellent at multitasking
* A strong communicator
* Resourceful and solutions-oriented
* Comfortable working in a fast-paced environment
* Reliable and dependable
* Able to work independently with minimal supervision
* Willing to learn new systems and continuously improve
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# ? Required Qualifications
* Excellent written and spoken English with a clear, professional speaking voice
* Previous experience in operations, administration, logistics, customer service, sales support, or a similar role
* Comfortable making and answering phone calls throughout the workday
* Strong customer service and interpersonal communication skills
* Excellent organizational and time management abilities
* Strong attention to detail and accuracy
* Ability to multitask and prioritize effectively
* Proficient with computers and able to learn new software quickly
* Ability to work independently while collaborating effectively with a remote team
* **Reliable high-speed internet connection (minimum 100 Mbps download and 20 Mbps upload preferred) with low latency for clear, uninterrupted phone calls**
* **Quiet, professional home office free from background noise during working hours**
* **Reliable computer capable of running multiple applications simultaneously (CRM, Google Workspace, VoIP phone system, spreadsheets, etc.)**
* **Backup internet solution (mobile hotspot or secondary internet connection) strongly preferred in case of outages**
* Willingness to be cross-trained across operations, administration, customer service, and sales
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# ? Preferred Experience
Experience with any of the following is a plus:
* GoHighLevel (GHL)
* Google Workspace
* Google Drive
* Google Sheets
* CRM software
* Slack
*
*
* Car rental operations
* Fleet management
* Automotive industry
* Customer service
* Sales support
Don't worry if you don't have experience with everything above—we're willing to train the right person.
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# ???? Who Will Thrive in This Role?
We're looking for someone who wants more than just another virtual assistant job.
We want someone who is excited to grow with our company, take on new challenges, and build a long-term career. As Dash Enterprises continues to expand, we'll be creating new leadership opportunities, and we'd love to promote from within whenever possible.
The ideal person for this role:
* Wants to build a long-term career—not just complete tasks for a paycheck
* Takes ownership and looks for solutions instead of waiting for instructions
* Enjoys learning new skills and stepping outside their comfort zone
* Is dependable, accountable, and takes pride in producing high-quality work
* Loves staying organized and creating efficient systems
* Communicates proactively and keeps others informed
* Enjoys helping customers and supporting teammates
* Is motivated by growth, increased responsibility, and opportunities for advancement
If you're looking for a company where your hard work is recognized and where you can grow into bigger opportunities over time, we believe you'll fit right in.
We aren't just hiring for today's needs—we're looking for someone who can grow alongside us as we continue building one of the premier car rental companies in our market.
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# ???? What We Offer
* Competitive hourly pay based on experience
* Performance-based bonus opportunities
* Fully remote position
* Paid training
* Long-term career opportunity
* Opportunities for increased hours and advancement as the company grows
* A supportive, fast-paced team environment where your work makes a real impact
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# ???? Schedule
* Monday through Saturday
* Hours based on business needs (to be discussed during the interview)
* Long-term position with opportunities for additional hours as the company grows
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# ???? How to Apply
Please submit the following:
* Your resume
* A brief introduction about yourself
* A **2–3 minute video or voice recording** introducing yourself and explaining:
* Your operations or administrative experience
* Any customer service or sales experience
* Why you'd be a great fit for this position
* A **screenshot of your internet speed test** from **Speedtest.net** showing your **download speed, upload speed, and ping**
* Your computer specifications (processor, RAM, and operating system)
**Important:** Include the phrase **"Systems build successful businesses"** in the first sentence of your application so we know you've read the entire posting.
Applications missing the required phrase, internet speed test, or introduction video/voice recording will not be considered.
We look forward to meeting you and hopefully welcoming you to the Dash Enterprises team!
