Operations Administrator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$7/Hour

HOURS PER WEEK

50

DATE UPDATED

Feb 9, 2026

JOB OVERVIEW

Permanent

SuretyNow

Remote (Philippines)

---

Come join the operations team of a profitable and growing insurance technology company and support the day-to-day execution of our business.

SuretyNow is an insurance technology company that provides surety bonds and commercial insurance to small businesses. We are a remote-first company with tea ---------- mbers in the U.S. and Asia. We are backed by Y Combinator and focused on building reliable systems, clean operations, and long-term growth.

---

## Compensation

- Competitive monthly compensation based on skills and experience
- Performance and compensation reviewed every 6 months
- Full-time, long-term role

---

## Why join SuretyNow

- **Stable, long-term role**

We are profitable, growing, and focused on building a durable business.

- **Clear work and expectations**

You will follow defined processes and support real operational workflows that matter to the business.

- **Opportunity to grow**

Strong performers can take on more responsibility as the company grows.


---

## What we’re looking for

- Reliable and self-directed
- Detail-oriented and careful with data
- Comfortable learning and using new tools
- Able to follow processes and instructions consistently
- Comfortable communicating in written English

This is a general operations role. Tasks may vary depending on business needs.

---

## What you’ll do

- Create and update records in Salesforce
- Enter data accurately and keep records clean
- Upload, organize, and manage documents
- Work with web portals as part of daily operations
- Monitor and respond to shared email inboxes
- Send professional emails to customers requesting documents or information
- Make occasional outbound calls for follow-ups or invoice collection
- Follow documented workflows and checklists

---

## Required qualifications

- Strong written English
- Comfortable using email, spreadsheets, and web-based tools
- Experience with CRM systems (Salesforce is a plus)
- High attention to detail and reliability
- Able to manage routine operational tasks independently
- Reliable internet connection and personal computer (BYOD)

---

## Nice to have (not required)

- Experience in insurance, finance, or operations
- Experience working with U.S.-based companies or customers
- Experience handling customer emails or light phone calls

---

## Our recruiting process

1. Application review
2. Short screening task
3. Interview round 1
4. Interview round 2 (practical scenario)
5. Offer within 24 hours of final interview

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Job )  0.0162
Total Execution Time  0.0181
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,504,624 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Operations-Administrator-1575418
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0062 seconds)  (Hide)
0.0010   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0006   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1575418
 LIMIT 1 
0.0003   SELECT *
FROM `employers`
WHERE `employer_id` = 902976
 LIMIT 1 
0.0005   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1575418
AND `misc`.`idIS NULL 
0.0004   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-04-21',ej.date_added) duration_daysDATEDIFF('2026-04-21',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-21',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1575418' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1575418 
0.0008   UPDATE employer_jobs SET hit_counts '***Feb-09-2026=584***Feb-10-2026=282***Feb-11-2026=99***Feb-12-2026=72***Feb-13-2026=48***Feb-14-2026=19***Feb-15-2026=18***Feb-16-2026=31***Feb-17-2026=51***Feb-18-2026=23***Feb-19-2026=14***Feb-20-2026=37***Feb-21-2026=7***Feb-22-2026=6***Feb-23-2026=9***Feb-24-2026=19***Feb-25-2026=12***Feb-26-2026=3***Feb-27-2026=9***Feb-28-2026=4***Mar-01-2026=7***Mar-02-2026=9***Mar-03-2026=8***Mar-04-2026=14***Mar-05-2026=13***Mar-06-2026=6***Mar-07-2026=3***Mar-08-2026=2***Mar-09-2026=5***Mar-10-2026=5***Mar-11-2026=6***Mar-12-2026=19***Mar-13-2026=4***Mar-14-2026=1***Mar-15-2026=6***Mar-16-2026=8***Mar-17-2026=3***Mar-18-2026=12***Mar-19-2026=5***Mar-20-2026=3***Mar-22-2026=9***Mar-23-2026=6***Mar-24-2026=5***Mar-25-2026=7***Mar-26-2026=13***Mar-27-2026=6***Mar-28-2026=5***Mar-29-2026=11***Mar-30-2026=11***Mar-31-2026=3***Apr-02-2026=4***Apr-03-2026=8***Apr-04-2026=9***Apr-05-2026=7***Apr-06-2026=8***Apr-07-2026=9***Apr-08-2026=11***Apr-09-2026=5***Apr-10-2026=10***Apr-11-2026=2***Apr-12-2026=5***Apr-13-2026=1***Apr-14-2026=1***Apr-16-2026=1***Apr-17-2026=4***Apr-18-2026=2***Apr-21-2026=2' WHERE job_id'1575418'  
0.0006   UPDATE employer_jobs SET monthly_hits '***Feb-2026=1344***Mar-2026=215***Apr-2026=89' WHERE job_id'1575418'  
0.0003   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1575418' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1575418 
0.0003   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '902976'
AND `date_added` >= '2022-06-08' 
0.0002   select from teasers 
0.0005   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)