Operations & Admin VA - Monday.com, Billing & Onboarding (Australian Agency)

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TYPE OF WORK

Full Time

SALARY

$900 USD/month+commission on collected

HOURS PER WEEK

40

DATE UPDATED

Aug 22, 2026

JOB OVERVIEW

OPERATIONS & ADMIN VA - AUSTRALIAN LEAD GENERATION AGENCY
Full-time, 40 hours per week, AEST hours (Philippine time: approx 7am - 3pm)

ABOUT US

AT Media Partners is an Australian marketing agency. We run Facebook and
Instagram lead generation for blue-collar businesses - plumbers, electricians,
roofers, concreters, landscapers - across Australia and New Zealand. We have
45+ clients on monthly retainers and we are growing.

We are hiring ONE Operations & Admin VA. This is not a data entry job. You
will own the operational back office so the rest of the team can stay on
sales, marketing and clients.

WHAT YOU WILL DO

- Own our ---------- boards. Spot overdue tasks before we do, chase the person
responsible, and keep every status accurate. Nothing sits overdue without a
documented reason.
- Run the billing. Monthly invoice runs, payment logs, receipts, and chasing
overdue accounts directly with clients.
- Onboard new clients. Pre-onboarding checklists, retention logs, platform
invites, welcome packs.
- Support the founder. Inbox management, booking meetings, chasing the team
for deliverables.
- Build and maintain SOPs as you go, without being asked twice.

WHAT WE PROVIDE

- Full training and existing SOPs. You are not starting from a blank page.
- Commission on every overdue dollar you collect. You get paid to recover money.
- Direct working relationship with the founder. You will see how the whole
business runs.
- Genuine progression: Ops VA to Operations Manager. This seat is a
starting point, not a ceiling.

REQUIREMENTS

- 2+ years in an operations, admin, executive assistant or account support
role. Agency experience strongly preferred.
- Hands-on experience with ---------- , Asana or ClickUp. Tell us which one and
what you actually did in it.
- Comfortable in Google Sheets or Excel. You will be reconciling numbers.
- You have personally chased clients for overdue payments before. Be ready to
tell us about a specific one.
- Strong written English. You will message Australian clients directly as well
as our internal team.
- Detail-obsessed. In this role, "I did not notice" costs us money.
- Stable internet with a backup plan, and a quiet place to take video calls.

DO NOT APPLY IF

- You need to be told what to do next.
- You go quiet when something goes wrong instead of flagging it early.
- You are looking for part-time or side work. This is full-time only.
- You are uncomfortable chasing people, including chasing the founder.
- You want a role where nobody checks your work. We check everything.

HIRING PROCESS

1. Application form (link below). Includes a short video - your face must be
visible on camera.
2. Practical test. About one hour. It is a realistic version of a bad Monday
at our agency, with real numbers to reconcile and a messy board to fix.
You will record a screen share walking through your thinking, with your
camera on.
3. Interview with the founder.
4. Offer.

We are testing judgement, not typing speed. AI-written applications are
rejected - not because we ban AI, but because a generic answer proves you did
not read anything.

HOW TO APPLY

Do not reply to this post with a generic message. Complete the application
form here:

----------

Start your OnlineJobs message with the word RYDE so we know you read this
post to the end. Applications without it are not opened.

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