Online Store Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

350-600 USD per month

HOURS PER WEEK

40

DATE UPDATED

Apr 13, 2026

JOB OVERVIEW

We are hiring a Operations Manager for our e-commerce stores.

This is NOT a basic support role.

You will handle sensitive operations that directly impact revenue, including:
- Reviewing and improving support agents’ replies
- Handling difficult customer cases (refunds, cancellations, complaints)
- Managing subscription cancellations and identifying patterns
- Monitoring chargebacks and risky customers
- Performing operational tasks (data exports, spreadsheets, analysis)

You will be responsible for making decisions, not just replying to tickets.

This role requires:
- High attention to detail
- Strong experience in Shopify and customer support
- Understanding of subscriptions and retention
- Ability to follow strict processes and think critically

If you are used to basic support tasks only, this role is NOT for you.

We are building a high-performance team and only hire top candidates.

IMPORTANT:
To apply, you MUST complete this application form: ----------

Only candidates who complete the form will be reviewed.

SKILL REQUIREMENT
Shopify Customer Support Data analysis
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0010
Controller Execution Time ( Jobseekers / Job )  0.0128
Total Execution Time  0.0146
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,485,176 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Online-Store-Manager-1622907
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0057 seconds)  (Hide)
0.0003   SELECT *
                                FROM exrates
                                WHERE rate_name = 'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1622907
 LIMIT 1 
0.0004   SELECT *
FROM `employers`
WHERE `employer_id` = 805434
 LIMIT 1 
0.0005   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1622907
AND `misc`.`id` IS NULL 
0.0004   SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-22',ej.date_added) duration_days, DATEDIFF('2026-04-22',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND
                                   ((e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-22',ej.date_added) <= 14 ))
                                   AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1622907' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1622907 
0.0009   UPDATE employer_jobs SET hit_counts = '***Apr-13-2026=664***Apr-14-2026=77***Apr-15-2026=26***Apr-16-2026=22***Apr-17-2026=5***Apr-18-2026=8***Apr-22-2026=2' WHERE job_id= '1622907'  
0.0006   UPDATE employer_jobs SET monthly_hits = '***Apr-2026=803' WHERE job_id= '1622907'  
0.0003   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1622907' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1622907 
0.0004   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '805434'
AND `date_added` >= '2022-06-08' 
0.0004   select * from teasers 
0.0004   SELECT * FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)