Match Maid Cleaning

Office Manager – Lead Response & Scheduling

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$800/month

: HOURS PER WEEK

40

: DATE UPDATED

Jul 14, 2026

JOB OVERVIEW

Company: Match Maid Cleaning
Salary: $800/month
Job Type: Full-time
Work Hours: Night shift (standard EST US hours)

About the Company
Match Maid Cleaning is a residential cleaning company serving Ohio. We're growing and need a dedicated Office Manager to run our lead response and scheduling operations.

About the Role
This role is responsible for responding to inbound customer leads, booking cleaning jobs, and assigning them to the right cleaner. Speed and organization are critical — leads must be responded to within 1 minute of coming in.

Responsibilities

Monitor incoming leads (form submissions, calls, texts) and respond within 1 minute
Quote and book cleaning jobs with customers
Assign booked jobs to the appropriate cleaner based on location, availability, and skill
Maintain and update the scheduling system in real time
Follow up with leads who haven't booked
Manage reschedules, cancellations, and last-minute changes
Communicate daily schedule updates to cleaners

Requirements

Previous experience in customer service, dispatch, scheduling, or office administration
Strong written and verbal English communication
Reliable internet connection and ability to be responsive throughout the shift
Comfortable working with scheduling/CRM software
Highly organized with strong attention to detail

Preferred Qualifications

Experience in home services, cleaning, or field service industries
Experience with bookingkoala, quo, GoHighLevel, Google Sheets

How to Apply
Submit your application with a brief video on your experience with fast-response customer service or scheduling roles.

SKILL REQUIREMENT

Inbound Sales Phone Support Sales Support

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Job Post	Reporter	Rank	Reason	Date

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Match Maid Cleaning

Office Manager – Lead Response & Scheduling

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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