Office Assistant

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: TYPE OF WORK

Full Time

: SALARY

$3.50/hour

: HOURS PER WEEK

40

: DATE UPDATED

Jul 29, 2026

JOB OVERVIEW

Remote Medical Receptionist / Surgery Coordinator (Orthopedic Spine & GI Practice)

IMPORTANT: A requirement of this job is to have NO ACCENT. If you believe that you satisfy this requirement, please forward an audio recording of 1-2 minute length telling us about your qualifications for the job. If you do have an accent, we would kindly ask that you do not apply.

Hours: Full-time (40 hours/week)

Schedule: Monday–Friday, U.S. Pacific Time (8:00 AM–5:00 PM)

About Us

We are a boutique medical practice serving patients in Beverly Hills, California. Our practice focuses on providing exceptional patient care with longer appointments, same-week consultations, and a concierge-level experience.

We're looking for someone who genuinely enjoys helping patients and wants to become an integral member of a growing practice.

This is not a high-volume call center position.

You'll be the first person our patients speak with, and you'll play a critical role in creating an outstanding patient experience.

Responsibilities
- Answer incoming phone calls professionally
- Schedule new and follow-up appointments
- Coordinate surgery scheduling
- Obtain outside medical records and imaging
- Upload MRI and X-ray reports into our EMR
- Confirm appointments
- Respond to patient emails and text messages
- Coordinate referrals and imaging appointments
- Maintain physician calendar
- Perform general administrative duties
- Assist with postoperative patient communication
- Maintain accurate documentation within the EMR

Preferred Qualifications
- At least 2 years working in a U.S. medical office
- Orthopedic, neurosurgery, spine, pain management, or GI experience strongly preferred
- Excellent spoken and written English
- Neutral, professional phone voice
- Experience using electronic medical records (Athena, Tebra, eClinicalWorks, AdvancedMD, DrChrono, etc.)
- Familiarity with HIPAA
- Excellent organizational skills
- Strong attention to detail
- Ability to multitask while remaining calm and professional

Technical Requirements
- Reliable fiber internet (minimum 100 Mbps preferred)
- Backup internet connection (required)
- Backup power source (required)
- Quiet home office
- Quality USB headset
- HD webcam
- Modern computer with dual monitors preferred

Compensation
- Compensation: USD $3.50/hour
- Annual performance review
- Long-term opportunity for advancement

To Apply
Please submit:
- Your resume
- A 1–2 minute audio recording introducing yourself in English
- A short paragraph describing your experience working in U.S. medical offices
- The names of the EMRs you have used
- Your internet speed test results
- Your available start date

Bonus Skills
Experience with any of the following is highly desirable:
Orthopedic surgery scheduling
Spine surgery scheduling
GI scheduling
MRI coordination
Personal injury
Cash-pay or concierge medical practices
Insurance verification
Prior authorizations
Google Workspace
RingCentral, OpenPhone, or similar VoIP systems
Slack or Microsoft Teams
Application Instructions (Important)

To help us identify applicants who pay attention to detail, please begin your application with the phrase:
"Excellent patient care is my priority."
Applications that do not include this phrase may not be considered.

SKILL REQUIREMENT

English Proficiency

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Office Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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