OPERATIONS MANAGER – ECOMMERCE (FULL TIME)

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TYPE OF WORK

Full Time

SALARY

$1,600–$2,200/month

HOURS PER WEEK

44

DATE UPDATED

Mar 14, 2026

JOB OVERVIEW

We operate a high-volume ecommerce dropshipping business across multiple products and markets.

The business is growing. Each department now has a lead. KPIs and reporting exist. Output is strong.

What we need now is not growth generation.

We need structure, stability, and operational control.

We are looking for an Operations Manager to protect and strengthen the backend of the business so founders can focus on strategic growth.

ROLE OBJECTIVE

Your role is defensive and structural.

You are responsible for making sure:
- The machine runs smoothly
- Departments stay aligned
- KPIs are tracked and acted upon
- Reporting gives clarity (not noise)
- Systems are organized and scalable
- Nothing breaks operationally

You are not responsible for generating revenue.
You are responsible for protecting and optimizing operations.

CORE RESPONSIBILITIES

• Oversee daily operations across departments (Creative, Media Buying, CS, etc.)
• Improve and standardize KPI tracking and EOD reporting
• Redesign reporting formats to provide clear visibility for founders
• Build and structure a proper project management system (ClickUp or equivalent)
• Organize SOPs into a centralized, scalable system
• Identify inefficiencies and fix them
• Implement workflow automations when relevant
• Monitor execution discipline and accountability
• Handle operational issues and urgent situations when needed
• Support onboarding of new tea ---------- mbers
• Ensure bonus/KPI logic is applied consistently

WHAT WE ARE LOOKING FOR

Hard Skills:
- Proven experience in ecommerce operations (agency or high-volume store preferred)
- Strong understanding of performance marketing structure
- Advanced Google Sheets / Excel
- Dashboard creation & KPI modeling
- Workflow optimization
- Experience building systems (ClickUp, Notion, Asana, etc.)
- Comfortable managing remote teams

Soft Skills:
- Calm under pressure
- Structured thinker
- High ownership mentality
- Strong problem solver
- Direct communicator
- Emotionally stable
- Able to handle responsibility without drama

THIS ROLE IS NOT FOR:

- Beginners
- Pure project managers without ecommerce experience
- People who need constant supervision
- People who avoid hard conversations
- People looking for a “chill” job

COMPENSATION

Monthly compensation: $1,600 – $2,200 depending on experience and operational maturity.

Long-term growth and increased compensation possible based on performance and responsibility.

This is a long-term role.

WORK STRUCTURE

Full-time
Remote
Flexible structure, but high accountability

HOW TO APPLY

1. Change your email subject to:
Let's build the machine

2. Send your CV

3. (Optional but highly recommended) Loom video explaining:
- What you would improve first in a 7-figure ecommerce operation
- How you structure KPIs across multiple departments
- One operational mistake you’ve seen ecommerce founders make

Only applications that follow the instructions will be reviewed.

If you are highly structured, operationally strong, and want to build something long-term, apply.

SKILL REQUIREMENT
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