OPERATIONS COORDINATOR

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$7 - $10 AUD

: HOURS PER WEEK

10

: DATE UPDATED

Mar 17, 2026

JOB OVERVIEW

Help Build a Scalable, Soul-Led Business That Changes Lives Through Storytelling

We are not just running a business. We are helping women reclaim their voice, write powerful books, and step into their identity as authors, leaders, and change-makers.

And now, we are ready to expand.

About The Role

We are looking for a highly organised, proactive, systems-minded Operations Coordinator to become the operational backbone of The Book Doula.

This is not a basic admin role.

This is for someone who:
-sees inefficiencies and fixes them
-creates structure where there is chaos
-ensures everything runs smoothly behind the scenes

You will be responsible for ensuring the business operates with:
-clarity
-efficiency
-consistency
-and high standards

You will also play a key role in holding systems, processes, and team execution to a high standard, ensuring nothing falls through the cracks.

What You’ll Be Responsible For

1. Task & Workflow Ownership (Asana)

Own and manage all workflows across three key areas:

- Marketing / Growth
- Fulfilment
- Operations

Ensure every task includes:
- clear objective and purpose
- definition of done
- estimated time to complete
- assigned owner
- clear approval responsibility + a deadline

2. Maintain, create and organise:
- SOPs (written and video)
- structured, easy-to-follow workflows

3. Time Tracking & Resource Management
- Ensure all tasks are time tracked accurately
- Monitor estimated vs actual time
- Identify inefficiencies and optimise team workload
- You ensure time and resources are used effectively across the business.

4. Daily & Weekly Operational Oversight
- Monitor daily task execution across the team
- Ensure priorities are clear and work is progressing
- Follow up on overdue or blocked tasks
- Run a weekly workflow review to assess task completion, identify bottlenecks, adjust priorities and resourcing

5. Issue Identification & Resolution
- Identify operational issues early
- Escalate critical issues to the CEO quickly and clearly

For repeated issues:
-identify root cause
- propose and implement solutions
- track whether the issue is resolved

You do not just manage problems. You solve them at the source.

Performance Standards & Success Measures

Success in this role looks like:
1. All recurring tasks in Asana are clearly documented with objective, definition of done, estimated time, and instructions
2. The team completes work on time with minimal confusion or rework
3. Time tracking is consistently maintained and resourcing issues are identified early
4. Operational issues are escalated quickly and repeated problems are resolved at the root
5. Core product, launch, onboarding, fulfilment, and customer journey processes are fully documented and continuously improved
6. Training needs are identified early and the team is supported to improve performance

Team Coordination
- Lead and coordinate a small remote team of VAs
- Ensure clear communication, accountability, and smooth task handovers
- Identify gaps in performance, training, or process

Who This Is Perfect For

You are someone who:
- Loves systems, structure, and optimisation
- Notices patterns and inefficiencies quickly
- Communicates clearly and confidently
- Takes ownership and follows through
- Works efficiently and takes pride in high-quality execution
- Is reliable, trustworthy, and solutions-focused

You must have strong experience using Asana or similar project management tools.

What You’ll Love

- Working in a purpose-driven, soul-led business
- Being trusted to take ownership of operations
- Leading and organising a small high-performing team
- Creating real impact behind the scenes
- Supporting a growing, creative, and high-impact brand

Details
Remote role
Part-time
Flexible hours (with some overlap with Australian business hours preferred)

How to Apply (Important - instructions that are NOT followed will result in your application being instantly rejected so follow carefully :)

- Please include a short Loom video (or Google Drive link) answering the following:
1) Why you are interested in this role
2) What you believe is critical for success in this role
3) Your experience managing systems or operations
4) An example of a process you improved
5) Your favourite life quote and why
6) Your availability and hourly rate

SKILL REQUIREMENT

Asana Process Improvement Bug Tracking

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Job )	0.0286
Total Execution Time	0.0300

GET DATA

No GET data exists

MEMORY USAGE

1,505,992 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/OPERATIONS-COORDINATOR-1603347

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0196 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `employer_jobs` WHERE `job_id` = 1603347 LIMIT 1
0.0009	SELECT * FROM `employers` WHERE `employer_id` = 541692 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1603347 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-17',ej.date_added) duration_days, DATEDIFF('2026-04-17',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-17',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1603347'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1603347
0.0009	UPDATE employer_jobs SET hit_counts = '*Mar-17-2026=572Mar-18-2026=61Mar-19-2026=62Mar-20-2026=23Mar-21-2026=8Mar-22-2026=13Mar-23-2026=11Mar-24-2026=4Mar-25-2026=11Mar-26-2026=7Mar-27-2026=6Mar-28-2026=5Mar-29-2026=1Mar-30-2026=6Mar-31-2026=5Apr-01-2026=8Apr-02-2026=1Apr-03-2026=1Apr-04-2026=3Apr-06-2026=6Apr-07-2026=2Apr-08-2026=6Apr-09-2026=1Apr-10-2026=3Apr-11-2026=1Apr-14-2026=1Apr-15-2026=1*Apr-17-2026=1' WHERE job_id= '1603347'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=795*Apr-2026=35' WHERE job_id= '1603347'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1603347' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1603347
0.0125	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '541692' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0003	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776418861
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/OPERATIONS-COORDINATOR-1603347
csrf-token	a513d6a8b10975488d08766d419833c7

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.214
HTTP_DNT

OPERATIONS COORDINATOR

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?