Avalon Heating and Air + Electrical Services

ON-CALL DISPATCHER (REMOTE)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

Start from $700 + KPI up to $500

: HOURS PER WEEK

39

: DATE UPDATED

May 11, 2026

JOB OVERVIEW

We are currently looking for an experienced and dependable On-Call Dispatcher to join our
growing HVAC service team.

Position Type: Remote
? Monday–Friday: 5:00 PM – 8:00 PM EST
? Saturday & Sunday: 8:00 AM – 8:00 PM EST

Compensation
? Starting pay: $700/month
? Additional KPI bonus potential of up to $500/month based on performance,
responsiveness, call handling, and dispatch efficiency.

Responsibilities
? Answer incoming service and emergency calls
? Dispatch technicians based on urgency, location, and availability
? Coordinate after-hours and weekend scheduling
? Communicate ETA updates and scheduling changes to customers
? Support technicians with routing and customer communication
? Maintain accurate notes and updates within dispatch software
? Handle escalated or urgent situations calmly and professionally

Requirements
? Previous dispatch experience REQUIRED
? HVAC or home service dispatch experience preferred
? Strong customer service and multitasking skills
? C1–C2 English proficiency REQUIRED
? Excellent verbal and written communication
? Reliable internet connection and quiet work environment
? Ability to work independently and make quick decisions under pressure

To apply, please email the following to: ----------
? Your CV/Resume
? A short video introduction covering:

? Industries you’ve worked in
? Experience with HVAC or home service companies
? How you handle high-pressure or emergency situations

*****Applications submitted without a video introduction WILL NOT be considered.******

SKILL REQUIREMENT

English Speaking Customer Service Reliability

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Avalon Heating and Air + Electrical Services

ON-CALL DISPATCHER (REMOTE)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?