Full Time
N/A
70
Sep 8, 2026
?? Remote Position | Full-Time | Long-Term Opportunity
We are a growing U.S.-based Home Services company looking for a professional, experienced, confident, and highly motivated fem
ale Dispatcher / Customer Service Representative to join our team long-term.
This is NOT a beginner VA position.
We are looking for someone who knows how to confidently handle customers, book appointments, manage schedules, follow up with leads, and help turn incoming and outgoing calls into booked jobs.
⭐ PREFERRED EXPERIENCE
Experience in one or more U.S. Home Service industries is strongly preferred:
• Air Duct Cleaning
• Dryer Vent Cleaning
• Chimney Services
• HVAC
• Plumbing
• Electrical
• Garage Door
• Restoration
• Cleaning Services
• Other Home Services
? RESPONSIBILITIES
• Answer inbound cu
stomer calls professionally
• Make outbound calls and follow up with leads
• Convert inquiries into BOOKED APPOINTMENTS
• Ask the right discovery questions
• Handle customer objections confidently
• Explain services and promotions clearly
• Schedule and dispatch technicians efficiently
• Optimize appointments by location and ZIP code
llent on the phone
✓ Friendly, energetic, and profe• Confirm appointments and follow up with customers
• Update customer information and job notes in the CRM
• Communicate with technicians throughout the day
• Maintain excellent customer service from first call to completed appointment
? WHO WE WANT
We are looking for someone who is:
✓ Fluent and confident in spoken English
✓ Exc
essional
✓ Comfortable with sales and closing appointments
✓ Fast learner
✓ Highly organized
✓ Reliable and responsible
✓ Able to multitask under pressure
✓ Comfortable using CRM systems, Google Maps, WhatsApp, and other business tools
✓ Available to work U.S. Eastern Time hours
✓ Looking for a stable, long-term position
? COMPENSATION
Starting Rate: $3/hour
Full-time position with the opportunity to grow with the company based on performance, reliability, booking results, and long-term contribution.
We are building a serious operation and are looking for people who want to grow with us — not someone looking for a temporary position.
? HOW TO APPLY
Please send:
1. Full name
2. Resume/CV
3. Previous Home Services experience
4. Companies/industries you have worked with
5. CRM systems you have used
6. Years of phone/dispatch experience
7. Your current availability
8. A 60–90 second voice recording introducing yourself and explaining why you would be a strong fit for this position
IMPORTANT: Applic
ations without a voice recording may not be considered.
Qualified candidates will complete a short customer-service / booking mock call and dispatch test before final selection.
? Apply by direct message.
We are looking for an exceptional dispatcher who can become a key long-term member of our team. ?