NOW HIRING: CREDIT REPAIR CLIENT SUCCESS SPECIALIST

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TYPE OF WORK

Part Time

SALARY

4/Hour

HOURS PER WEEK

20

DATE UPDATED

Aug 29, 2026

JOB OVERVIEW

???? NOW HIRING: CREDIT REPAIR CLIENT SUCCESS SPECIALIST

???? Pay: $4.00/hour
???? Part Time | Monday through Friday
???? 100% Remote

Good Credit Now 101 is looking for an EXPERIENCED Credit Repair Client Success Specialist to join our team.

⚠️ PLEASE READ THE ENTIRE JOB POST BEFORE APPLYING.

We are NOT looking for someone who needs to be trained from scratch on Credit Repair Cloud.

You MUST already have previous experience working inside Credit Repair Cloud and understand how a credit repair company operates.

This is NOT a Dispute Specialist position.

You will NOT create, process, or send disputes. We have a separate Dispute Team that handles all dispute processing.

Your responsibility is CLIENT SUCCESS, ONBOARDING, PAYMENTS, FOLLOW UPS, AND MONTHLY CLIENT COMMUNICATION.

YOUR RESPONSIBILITIES:

✅ Onboard new clients into Credit Repair Cloud

✅ Verify each client's first name, last name, phone number, email address, and other required information

✅ Make sure all required onboarding information and documents have been received

✅ Verify client payments before sending clients to our Dispute Team for processing

✅ Create and send invoices

✅ Follow up on outstanding and missed payments

✅ Communicate professionally with clients by phone, text, and email

✅ Explain required credit building steps to clients

✅ Help make sure clients are following the recommendations provided to improve their overall credit profile

✅ Review client information inside Credit Repair Cloud

✅ Complete monthly client update calls

During monthly updates, you should be able to clearly explain things such as:

Credit score increases or decreases

Credit card utilization

Credit card balances

Payment history

Changes to the client's credit profile

Negative accounts and their current status

Positive progress

Areas that still need improvement

What the client needs to work on before their next monthly update

✅ Keep detailed notes after EVERY important client conversation

✅ Make sure Credit Repair Cloud stays organized and updated

✅ Make sure clients understand what is happening with their account

✅ Make sure clients understand what THEY need to do on their end

✅ Send the client's name and completed information to our Dispute Team once they are ready for processing

REQUIRED EXPERIENCE:

???? CREDIT REPAIR CLOUD EXPERIENCE IS REQUIRED.

Please DO NOT apply if you have never worked inside Credit Repair Cloud.

We are specifically looking for someone who already understands the software and has previous experience working with credit repair clients.

Previous experience with the following is strongly preferred:

Credit Repair Cloud

Credit reports

Credit utilization

Credit scores

Client onboarding

Customer service

Payment collection

CRM systems

GoHighLevel

Monthly credit progress updates

WHO WE NEED:

We need someone who is VERY detailed and organized.

You must be comfortable speaking with clients on the phone.

You must have strong verbal and written English communication skills.

You must be able to explain credit information in a simple way that clients can understand.

You must be comfortable discussing payments and following up on unpaid invoices.

You must know how to follow instructions WITHOUT skipping steps.

You must be dependable and able to work independently.

APPLICATION INSTRUCTIONS

⚠️ FOLLOW THESE INSTRUCTIONS EXACTLY.

Applications that do not follow ALL instructions will NOT be considered.

1. Send your resume and explain your previous credit repair experience.

2. Tell us specifically how long you have used Credit Repair Cloud and what responsibilities you handled inside the software.

3. SEND A DETAILED VOICE RECORDING introducing yourself. Tell us about your experience, your customer service background, and your experience communicating with credit repair clients. We will use this to evaluate your communication skills, professionalism, and how clearly you speak.

4. SEND A SHORT VIDEO explaining why YOU would be the best person for this position. Tell us about your Credit Repair Cloud experience and why you believe you can successfully manage our clients.

5. At the VERY END of your application, type the words:

“CLIENT SUCCESS 101”

This lets us know that you actually read the ENTIRE job description and can follow detailed instructions.

???? IMPORTANT:

If your application does not include the voice recording, video, Credit Repair Cloud experience, AND the words “CLIENT SUCCESS 101,” your application will not be reviewed.

We are NOT looking for someone to learn Credit Repair Cloud after being hired.

We are looking for someone who can come in with experience, learn OUR system, and begin helping us provide an excellent experience for our clients.

???? Starting Pay: $4.00/hour

???? Part Time | Monday through Friday

???? Remote

If you are experienced, dependable, great with clients, and know Credit Repair Cloud, we want to hear from you.

SKILL REQUIREMENT
Credit Repair Customer Service Client Relationship Management
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