Full Time
55 000- 60 000
40
Apr 7, 2026
NDIS Compliance & Auditing Officer (Full-Time)
Remote | Australian NDIS Provider | 40 Hours/Week | Long-Term Role
We are an Australian BPO hiring on behalf of our client- an Australian NDIS Registered Provider (NSW-based). We are seeking an experienced NDIS Compliance & Auditing Officer to support their quality, risk, and compliance functions.
This is a full-time remote role (40 hours per week) working closely with the compliance team to ensure the organisation remains fully compliant and audit-ready at all times. This full-time (FT) role offers the flexibility of working-from-home (WFH), a market leading salary package that includes paid leave + bonuses. Experience working with a market-leading NDIS provider and a supportive BPO that prioritizes both professionall and personal development and growth.
Please note. We will only consider candidates with proven experience working with Australian NDIS providers in compliance and audit support roles.
*****Role Overview*****
As the NDIS Compliance & Auditing Officer, you will take ownership of compliance systems, audit preparation, and quality documentation. You will play a critical role in ensuring the business remains aligned with NDIS Practice Standards and Quality & Safeguards requirements.
*****Key Responsibilities*****
NDIS Compliance Management
Maintain compliance aligned with NDIS Practice Standards & Quality Indicators
Ensure all documentation is accurate, structured, and audit-ready
Monitor compliance obligations and track key deadlines
Identify risks, gaps, and continuous improvement opportunities
Audit Preparation & Support
Support audit readiness (certification, surveillance, internal audits)
Prepare and maintain audit evidence folders and documentation packs
Assist with audit processes, including evidence collation and responses
Track corrective actions and follow up on compliance outcomes
Policies, Procedures & Document Control
Maintain and update policies and procedures with version control
Ensure documentation is consistent, professional, and compliant
Manage structured document systems.
Ensure all records are organised and audit-ready
Risk, I
Maintain and update:
I
Complaints and feedback registers
Risk and corrective action registers
Continuous improvement registers
Ensure accurate tracking, follow-ups, and documentation
Workforce Compliance & Training
Track staff compliance requirements (screening, onboarding, training)
Maintain staff compliance documentation and evidence
Support onboarding compliance processes
General Administration Support
Respond to compliance-related queries via
Assist with scheduling, documentation, and reporting
Maintain structured file systems (SharePoint/Drive-style environments)
Support the Director and team with compliance and admin tasks
*****Systems & Tools*****
CareKernel
Employment Hero
Microsoft Office Suite (Word, Outlook, Excel etc.)
******Requirements to apply**** (MUST HAVES)
* Proven experience in NDIS compliance and auditing (Australian providers). At least 3 years.
* Strong knowledge of NDIS Practice Standards & Quality Indicators
* Experience supporting NDIS audits (internal, certification, or surveillance)
* Strong document control and compliance systems experience
* Excellent verbal and written English and documentation skills
* High attention to detail and accuracy
* Ability to work independently and manage compliance end-to-end
Work Details
Full-Time: 40 hours per week
Monday–Friday | 9:00am – 5:30pm AEST (NSW time)
Fully remote (Philippines-based)
Start date: ASAP
*****Important – How To Apply*****
Please include:
* Your most updated CV linked.
* A brief summary of your previous experience with Australian NDIS providers- and your compliance and audit experience.
* Your experience with CareKernel and Employment Hero (or Similar).
* A brief overview of your current WFH set-up. (Noting this role requires a complete WFH set-up to apply. Laptop, Monitor, Headset, Primary Internet Option, Back Up Internet Option and Back Up Power Option).
* Please also include a short video introduction.
* Confirmation of your availability for full-time AEST hours
Thank you!