NDIS Cold Caller / Business Development Representative

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

40

DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

ROLE OVERVIEW

The Sidekick Crew is looking for a confident and proactive Cold Caller with NDIS experience to support an Australian client. The successful candidate will connect with prospective clients and referral partners, generate qualified leads, and book appointments.

WORK SET UP

• Remote / work from home
• Full-time: 40 hours per week
• Australian dayshift

KEY RESPONSIBILITIES

• Make outbound cold calls to prospective clients, support coordinators, and referral partners within the NDIS sector.
• Introduce the client’s services and identify potential business opportunities.
• Qualify leads and book appointments for the client.
• Follow up with prospects through calls and emails.
• Build professional relationships with potential clients and referral partners.
• Keep CRM records, contact details, and call notes accurate and updated.
• Submit daily reports on calls, leads, appointments, and follow-ups.
• Work towards agreed calling and appointment-setting targets.

REQUIREMENTS

• Previous experience supporting an NDIS provider or working in an NDIS-related role is required.
• Proven experience in cold calling, telemarketing, lead generation, or appointment setting.
• Experience working with Australian clients.
• Excellent spoken and written English.
• Confident phone manner and the ability to handle objections professionally.
• Familiarity with CRM systems and Google Workspace or Microsoft Office.
• Reliable internet connection, a suitable computer, a quality headset, and a quiet workspace.
• Availability to work full-time during Australian business hours.

APPLICATION REQUIREMENTS

• Applicants should submit an updated CV and a short voice recording introducing themselves and describing their cold calling and NDIS experience.
• Applications can be sent to ---------- using the subject line: NDIS Cold Caller Application – [Full Name].

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