NDIS Admin & Compliance Officer – Disability Services

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TYPE OF WORK

Full Time

SALARY

TBA

HOURS PER WEEK

TBD

DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

We are looking for an experienced NDIS Admin & Compliance Officer to support an Australian Disability/NDIS Provider.

This role is ideal for someone who already understands the NDIS environment and is confident creating and maintaining documentation, agreements, forms, and compliance records.

Key Responsibilities

NDIS Administration

Manage and maintain participant and client records
Organise electronic files and ensure documentation is complete and up to date
Prepare and update Service Agreements
Prepare participant onboarding documents and forms
Assist with general administrative tasks
Maintain accurate records and trackers
Attend meetings when required and take meeting notes/minutes
Handle emails, follow-ups, and other administrative coordination

Documentation & Forms

Create, format, and update professional NDIS documents
Service Agreements
Participant intake/onboarding forms
Assessment forms
Consent forms
I ---------- Report forms
Risk Assessment forms
Policies, procedures, checklists, and templates
Other documents required by the provider

You should be comfortable taking an existing process or requirement and turning it into a clear, professional, and easy-to-use document or form.

NDIS Compliance Support

Review participant files for missing or outdated documentation
Maintain compliance registers and trackers
Assist with i ---------- documentation and follow-ups
Conduct regular file and documentation checks
Support preparation for internal and external audits
Ensure required documents are properly completed, signed, stored, and updated
Assist management in maintaining NDIS compliance requirements
What We're Looking For

NDIS EXPERIENCE IS HIGHLY PREFERRED.

The ideal candidate:

Has previous experience working with an Australian NDIS Provider
Has strong NDIS administration and compliance knowledge
Can independently create professional documents, agreements, assessment forms, and templates
Has excellent attention to detail
Is highly organised and good at file management
Can identify missing documents or compliance gaps
Is comfortable following up with tea ---------- mbers when information is incomplete
Has good written and spoken English
Is proactive, reliable, and coachable
Can work independently with minimal supervision once trained
Software Experience

Experience with NDIS CRM systems is highly regarded. Experience with MYP, Xero, Keepay, Microsoft Office/Google Workspace, and similar systems will be an advantage.

Important

This is not purely a general VA/Admin position.

We need someone who understands the importance of documentation and compliance within an NDIS organisation. You will be expected to help keep participant files, agreements, assessments, forms, and compliance records organised and audit-ready.

How to Apply

Please send your application with:

Your updated resume
Your previous NDIS experience
The NDIS CRM/software you have used
Your availability and expected monthly salary

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