Muslim Customer Support Specialist (Email Support – E-commerce)

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: TYPE OF WORK

Full Time

: SALARY

300

: HOURS PER WEEK

56

: DATE UPDATED

Mar 30, 2026

JOB OVERVIEW

We are a fast-growing Islamic e-commerce brand helping Muslims better understand the Qur’an through books, courses, and educational products.

We are looking for a Muslim Customer Support Specialist to join our team and handle email-based customer service. You will be working closely with our existing support tea ---------- mber, who will train you and guide you step-by-step.

This role requires someone who understands Islamic values, communicates with adab (good manners), and can represent our brand with sincerity and professionalism.

Responsibilities:

Respond to customer emails in a timely and professional manner
Assist customers with orders, tracking, refunds, and product questions
Learn our products (books, courses, memberships) to support customers effectively
Work alongside our current support tea ---------- mber and follow her training
Maintain a kind, respectful, and helpful tone aligned with Islamic values
Flag issues or patterns (refunds, complaints, etc.) to the team

SKILL REQUIREMENT

Email Handling English Speaking Customer Service

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Job Post	Reporter	Rank	Reason	Date

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Muslim Customer Support Specialist (Email Support – E-commerce)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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