Full Time
$4/hour with commisions
35
Jul 17, 2026
Remote Appointment Setter — Speed-to-Lead Caller (US Hours)
CPayne Training is an online posture and movement coaching company helping US clients get out of pain for good. Our setters are the first live voice a new lead hears, so this role is all about fast, warm, professional phone contact and airtight follow-up.
Core Responsibilities
Speed-to-Lead Calling
Call all new bookings within 3 minutes during live coverage hours.
Double-dial if no answer, leave a tight voi
Appointment Confirmation & Qualification
Confirm date/time, Zoom logistics, and basic movement requirements.
Verify the main issue, how long it's been going on, and basic fit (no medical red flags).
Mark leads "green / yellow / DQ" in Go High Level using our decision tree.
Application Follow-Up (No Time Booked Yet)
Call people who filled out the form but didn't book.
Explain the free movement assessment in simple terms and help them grab a time.
Update notes and tags so the coaching and sales teams know what's going on.
SMS & iMessage Follow-Ups
Send short, personal text reminders before calls using pre-written templates.
Handle quick text replies: reschedules, basic questions, confirmations.
CRM Hygiene (Go High Level)
Log every call outcome accurately (reached, voi
Move opportunities to the correct pipeline stages (New, Confirmed, No Show, DQ, etc.).
Tag spouse/partner decision-makers and special flags (HSA questions, tech issues).
Quality & Script Mastery
Listen to your own call recordings weekly and improve.
Role-play new objection patterns with the team as needed.
Follow the script, but adapt your tone so you sound natural, never robotic.
Skills & Requirements
Must-Haves
Excellent spoken English with a clear, neutral accent (you'll be speaking with US clients).
A voice recording sample of your spoken voice submitted with your application (see How to Apply below).
Fast response muscle: comfortable living in a world where a "3-minute callback" is the standard.
Previous experience in appointment setting, customer support, or phone-based sales for US/UK/AU clients.
Confident on the phone: you don't freeze when someone is confused, skeptical, or a bit grumpy.
Strong attention to detail: accurate notes, correct pipeline stages, and no "forgotten" callbacks.
Basic tech comfort: can work inside a CRM (Go High Level or similar), use Zoom, Google Sheets, and Slack, and record short Loom videos when needed.
Quiet working environment, stable internet, and a good headset.
Nice-to-Haves
Experience in health, fitness, rehab, or coaching businesses.
Experience using Go High Level specifically.
Prior work for US-based online coaching or agency businesses.
Familiarity with US time zones.
How to Apply
Send us:
Your resume or a short summary of your relevant experience.
A voice recording (1–2 minutes) of your spoken voice. Introduce yourself and tell us about your phone experience as if you were leaving a voi
Your available working hours in US time zones.