Part Time
N/A
20
Sep 23, 2026
We are looking for an experienced Mortgage Loan Processor / Broker Support VA to join an Australian mortgage broking team.
This is an initial part-time opportunity, with the potential to grow into a full-time role as the business continues to expand.
The ideal candidate will have genuine Australian mortgage broking and loan processing experience and a strong understanding of the end-to-end home loan process. This role is suited to someone who can work independently, manage applications confidently, and contribute from day one without requiring extensive training.
Key Responsibilities
Process, package and lodge residential home loan applications
Manage loan applications from submission through to approval and settlement
Prepare Statements of Credit Assistance for clients
Work across lender portals for a range of Australian banks and lenders
Follow up outstanding lender conditions and requirements
Liaise directly with lenders, BDMs and credit teams
Follow up clients for outstanding documentation
Keep clients informed throughout the loan process
Maintain accurate and up-to-date application records
Provide day-to-day administrative and processing support to the mortgage broker
Assist with digital fact finds and other loan processing requirements
Systems & Software
Experience with the following systems is highly desirable:
Simpology / Loanapp
NextGen
ApplyOnline
Infynity – advantageous
Middle – advantageous
Australian lender portals across multiple banks and lenders
What We're Looking For
Proven experience in Australian mortgage broking or loan processing
Strong understanding of the Australian home loan process from application through to settlement
Previous experience preparing, packaging and lodging home loan applications
Confident communicating with lenders, BDMs, credit teams and clients
Strong attention to detail and document management skills
Able to manage multiple applications and follow up outstanding requirements
Comfortable working independently in a remote environment
Strong written and verbal English communication
Able to work Australian business hours as required
Reliable, organised and proactive
Work Arrangement
Position: Mortgage Loan Processor / Broker Support VA
Hours: Part-time initially, with potential to transition to full-time
Schedule: Monday–Friday, aligned with Australian business hours
Industry: Australian Mortgage Broking / Finance