Mortgage Loan Processor

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TYPE OF WORK

Part Time

SALARY

$4 - $5 per hour

HOURS PER WEEK

25

DATE UPDATED

Oct 6, 2026

JOB OVERVIEW

Job Summary:
We are hiring a Mortgage Loan Processor to handle the back-office processing for our established and growing mortgage broking business. Your work will cover compliance documentation, loan application preparation and lodgement, CRM record keeping, and tracking every file through to settlement. We are looking for someone with real Australian mortgage processing experience who is accurate, organized, and comfortable working independently.

Key Responsibilities:
- Prepare compliance documentation for every client loan file
- Put together loan applications and lodge them via ApplyOnline and Loan App
- Check borrower documents for completeness before submission
- Keep client and file records up to date in Infinity
- Monitor each file from submission to approval and settlement
- Follow up on outstanding documents and lender conditions
- Update borrowers on document requests and file progress
- Report pipeline status and any issues to the broker

Mandatory Skills:
- Proven background in Australian mortgage loan processing or broker support
- Experience with ApplyOnline and/or Loan App
- Strong accuracy and attention to detail with compliance paperwork
- Excellent written English
- Able to manage several loan files at different stages without losing track
- Reliable, detail-oriented, and able to work independently
- Clear and responsive communication skills

Preferred Skills:
- Infinity CRM experience
- Comfortable speaking with borrowers over the phone
- Understanding of Australian responsible lending and Best Interests Duty requirements
- Familiarity with Australian lender policies and settlement processes
- Previous experience in an aggregator-based brokerage
- Ability to juggle multiple files while meeting lender deadlines

Why Join Us:
This is a chance to become the backbone of a brokerage that is steadily growing its loan book. You will work directly with the broker, and as our volume increases, so will the scope and opportunity in this role.

SKILL REQUIREMENT
CRM Mortgage Administrative Support
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