Gig
$5 - $7
25
Oct 15, 2026
JOB POSTING: Meta Support Specialist &
Position Type: Freelance / Project-Based (Screen-Share Video Session + Growth Execution)
Location: Philippines (Remote)
Language Requirement: Must be fluent in written and spoken English
Required Experience: Demonstrated hands-on experience with Meta Support,
? Project Overview
We manage a premier local community
* New Member Growth: Dropped from 250–300 new members/month down to 60/month.
* Engagement: Decreased by 75%, though post organic reach remains strong.
We require an immediate, highly qualified
?️ Phase 1: Meta Escalation & Name Reversion (Troubleshooting)
* Join a live screen-share call (Zoom / Google Meet) to guide the owner through Meta Verified web setup ($11.99/mo tier).
* Draft and submit a precise escalation ticket to Meta Live Chat Support to manually revert the group name back to "Best of Delray Beach" and bypass the standard 28-day delay lock.
? Phase 2: Growth Recovery & Referral Seeding Strategy
Once reverted, establish a 30-day tactical execution plan to restore member referral traffic back to 250–300 new members monthly:
* Member Referral Loops: Configure native "Invite" prompts and design welcome post templates tagging new members to invite local contacts.
* Local SEO & Search Indexing: Re-optimize group description, location tags, and topic tags to rank #1 in
* Comment Velocity Loops: Schedule high-engagement, twice-weekly local recommendation threads and implement early-reply tactics to trigger feed recommendation algorithms.
? Strict Candidate Requirements
* Fluent Spoken & Written English: Must be comfortable conversing and screen-sharing live on video calls.
* Direct Meta Support Experience: Proven track record of successfully working with Meta Business Manager / Meta Verified live chat to resolve asset locks or name change issues.
* Proven
* Immediate Capability: You must possess these exact skills today and be ready to execute immediately.
? How to Apply
Please submit your application with:
* A brief summary of your experience handling Meta Support cases /
* Examples or screenshots of
* Confirmation of your availability for a live screen-share video call.