Medical office virtual assistant/ Receptionist

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: TYPE OF WORK

Full Time

: SALARY

$5/hour

: HOURS PER WEEK

30

: DATE UPDATED

Oct 13, 2026

JOB OVERVIEW

HIRING: MEDICAL VIRTUAL ASSISTANT / REMOTE FRONT-OFFICE RECEPTIONIST

Full-Time | Long-Term | U.S. Pacific Time
Salary: $600–$1,000 USD per month, based on performance

We are a U.S.-based private medical practice seeking a professional, reliable Virtual Assistant who is fluent in English and Spanish to manage our remote front-office operations. This position requires excellent communication skills, consistent attendance, and a dedicated, professional home office.

RESPONSIBILITIES

- Answer patient calls and return voicemails promptly.
- Schedule, reschedule, and confirm appointments.
- Collect patient demographic and insurance information.
- Verify insurance eligibility and benefits.
- Manage emails and respond to patient inquiries.
- Maintain accurate patient records in EMR/EHR systems.
- Handle appointment reminders, follow-ups, and no-show rescheduling.
- Provide general administrative support as needed.

REQUIREMENTS

- Excellent spoken and written English, with the ability to communicate professionally with U.S. patients.
- Excellent spoken Spanish
- Previous medical office, medical VA, or U.S. healthcare support experience strongly preferred.
- Familiarity with EMR/EHR systems and basic medical terminology.
- Understanding of HIPAA requirements and commitment to patient confidentiality.
- Reliable computer, quality headset, and stable internet connection.
- Availability to work 40 hours per week during U.S. Eastern Time business hours.
- Strong work ethic, punctuality, and consistent attendance.

PROFESSIONAL APPEARANCE & WORKSPACE STANDARDS

**This is a camera-on remote position.**

- Maintain a private, quiet, clean, and professional home office with an appropriate background.
- Remain available on camera when required during your shift.
- Wear the required professional uniform and an identification badge displaying your name and role.
- Maintain the professional appearance and conduct expected in a U.S. medical office.
Your camera, microphone, lighting, internet connection, and workspace may be reviewed before employment.

COMPENSATION

$600–$1,000 USD per month, based on performance.
This is a full-time, long-term position with opportunities for professional growth and increased responsibilities.

HOW TO APPLY — REQUIRED SCREENING QUESTIONS

Please begin your application by answering the following six questions in order:

1. Do you have a dedicated home office where you can work privately without interruptions?
2. Do you have fast, reliable internet? Please provide your download and upload speeds.
3. How often does your home lose electricity, and do you have backup power?
4. How often does your internet disconnect, and do you have a backup connection?
5. Are you willing to wear the required professional uniform and an identification badge showing your name and role, as expected in a U.S. medical office?
6. Please send a short video showing your actual home office setup, including your desk, computer, headset, and background.
**This position supports a private medical practice, so a professional workspace and patient confidentiality are essential.**

ADDITIONAL APPLICATION REQUIREMENTS

After answering the six questions, please submit:

- Your updated resume.
- A 30–60 second voice or video introduction in English.
- A screenshot of your internet speed test.
- Your earliest available start date.\
**Important:** Applications without a voice or video introduction will not be considered. Incomplete applications may not be reviewed.

SKILL REQUIREMENT

Phone Support Office and Administration Spanish Bilingual

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Medical office virtual assistant/ Receptionist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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