Medical Scheduler

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TYPE OF WORK

Any

SALARY

$5

HOURS PER WEEK

40

DATE UPDATED

Jul 10, 2026

JOB OVERVIEW

We are seeking a highly organized and detail-oriented Medical Scheduler to support our behavioral health facility. The Medical Scheduler is responsible for coordinating patient appointments across multiple departments, including individual therapy, case management, medical providers, and nursing services. This role ensures efficient scheduling while preventing appointment conflicts and maximizing provider availability.

Job Responsibilities
*Schedule and coordinate patient appointments for:
-Individual Therapy Sessions
-Case Management
-Medical Providers
-Nursing Services
*Ensure appointments do not overlap and maintain accurate provider calendars.
*Coordinate schedules based on provider availability and patient needs.
*Update, modify, and cancel appointments as needed.
*Verify appointment accuracy and confirm scheduling details with patients.
*Send appointment reminders and follow up on missed appointments or rescheduling requests.
*Monitor provider schedules to maximize productivity and minimize gaps.
*Maintain accurate scheduling records within the EMR system.
*Communicate scheduling updates with clinical staff and other departments.
*Assist with patient intake scheduling for new admissions.
*Track scheduling metrics, cancellations, no-shows, and rescheduled appointments.
*Verify that all required documentation is completed prior to appointments.
*Escalate scheduling conflicts or urgent patient concerns to the appropriate department.
*Maintain patient confidentiality and comply with HIPAA regulations.
*Assist with general administrative tasks related to scheduling and patient coordination.
*Participate in tea ---------- etings and provide scheduling support as needed.

Qualifications
*Previous experience as a Medical Scheduler, Healthcare Scheduler, Medical Receptionist, or similar healthcare administrative role.
*Experience working in a behavioral health, mental health, substance abuse, or medical setting is preferred.
*Experience using Electronic Medical Records (EMR) is required.
*Kipu EMR experience is highly preferred.
*Calendar management and multitasking skills.
*Excellent organizational and time management abilities.
*Strong verbal and written English communication skills.
*Ability to work independently in a fast-paced virtual environment.
*High attention to detail and problem-solving skills.

What We Offer
*Fully remote work environment.
*Paid time off
*Health and internet allowance

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