Full Time
4.15
TBD
Sep 9, 2026
Job Description:
We are looking for a detail-oriented and experienced Medical Records Request Agent to join our team. You will be responsible for requesting, following up, and managing medical records from healthcare providers.
Responsibilities:
Make phone calls and submit requests for medical records to hospitals, clinics, and other healthcare providers
Follow up regularly to ensure timely receipt of records
Verify and organize received records for accuracy and completeness
Maintain detailed records of all requests, calls, and communications
Communicate with internal teams and clients as needed
Requirements:
Previous experience with medical records retrieval required
Strong attention to detail and organizational skills
Excellent communication skills (written and verbal), especially over the phone
Ability to work independently and meet deadlines
Strong knowledge of ROI Providers and HIPAA Rules
Experience working with a personal injury law firm is a plus
Location: Remote in the Philippines
Rate: $4.15 USD per hour
Hours: Min 40 hours a week, Eastern/Pacific business hours
How to Apply:
Please send your resume, short video introduction and a brief description of your relevant experience here: