Marketplace E-Commerce Manager

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TYPE OF WORK

Any

SALARY

High Pay based on Candidate

HOURS PER WEEK

TBD

DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

Marketplace E-Commerce Manager

Luxury Jewellery | Australian-Based | Local Hours

The Opportunity

We’re looking for an exceptional Marketplace E-Commerce Manager to join our growing luxury jewellery business unit and play a key role in accelerating our global digital growth.

This is a high-impact role for a commercially minded, digitally savvy marketplace specialist who understands how to build, optimise and scale luxury brands across global e-commerce marketplaces.

You’ll own marketplace performance across platforms including TikTok Shop, department store marketplaces, multi-retailer platforms, Mirakl-powered marketplaces and other global digital channels, ensuring our brand is presented beautifully while delivering strong commercial results.

You’ll be joining an amazing, fast-paced and dynamic team where no two days are the same, and where initiative, creativity and a genuine passion for e-commerce are highly valued.

What You’ll Do
Own and grow the performance of our global marketplace portfolio, with a focus on revenue, conversion, profitability, traffic and customer acquisition.
Develop and execute marketplace strategies across TikTok Shop, department store marketplaces, multi-retailer platforms, Mirakl and other international digital marketplaces.
Identify new marketplace opportunities and lead the onboarding, launch and ongoing optimisation of new channels.
Optimise product listings, content, imagery, product descriptions, pricing, promotions and merchandising to maximise visibility and conversion.
Work closely with marketplace partners, retailers and platform teams to drive commercial opportunities and brand growth.
Manage marketplace trading calendars, campaigns, promotions and key retail moments.
Analyse marketplace performance and customer behaviour, turning data and insights into actionable growth initiatives.
Monitor competitor activity, pricing, product assortment and marketplace trends.
Collaborate closely with Brand, Marketing, Performance, Commercial, Product, Operations and Customer Experience teams to deliver a seamless luxury customer journey.
Ensure marketplace execution reflects the brand's luxury positioning, visual identity and customer experience standards.
Manage marketplace inventory, availability and product assortment in partnership with relevant internal teams.
Identify opportunities to improve search visibility, product ranking, conversion and organic marketplace performance.
Support international expansion and localisation across different markets and customer audiences.
Establish and maintain strong marketplace reporting, forecasting and performance dashboards.
Continually test, learn and optimise to uncover new sources of growth.
About You

You are a marketplace expert and e-commerce growth operator who thrives in a fast-moving environment.

You’ll ideally bring:

Proven experience managing and growing e-commerce marketplaces, ideally within luxury, fashion, jewellery, beauty or premium consumer brands.
Hands-on experience with TikTok Shop, including marketplace optimisation and trading.
Strong experience working with department store and multi-retailer marketplaces.
Demonstrated experience with Mirakl or other marketplace technology platforms.
Experience managing multiple global marketplaces and digital retail partners.
A strong understanding of marketplace merchandising, SEO/search, conversion optimisation, digital trading and promotional strategy.
Commercial acumen with a strong understanding of revenue, margin, and customer acquisition metrics.
Excellent analytical skills and the ability to translate data into commercial actions.
Experience working cross-functionally in a high-growth environment.
Strong stakeholder and partner management skills.
Exceptional attention to detail, particularly around luxury brand presentation and customer experience.
A proactive, entrepreneurial mindset — you see opportunities and make things happen.
The ability to balance brand elevation with commercial performance.
Luxury Mindset

Luxury is at the heart of everything we do. You understand that marketplace growth isn't simply about increasing sales — it's about protecting brand equity while creating exceptional digital experiences.

You have a natural eye for premium presentation, understand the expectations of luxury consumers and know how to translate a brand's DNA into a marketplace environment without compromising its identity.

Why Join Us?
Heart-led Founder
Join a growing luxury jewellery business with ambitious global plans.
Work alongside an energetic, collaborative and genuinely exciting team.
Have significant ownership and influence over our global marketplace growth strategy.
Work across some of the world's most exciting digital retail channels.
Be part of a fast-paced environment where ideas are encouraged and implemented quickly.
Help shape the next phase of growth for a premium Australian brand.
Australian-based role with local working hours.
Opportunity to make a visible commercial impact as the marketplace channel continues to scale.
The Ideal Candidate

This role would suit someone who is currently a Marketplace Manager, E-Commerce Manager, Digital Trading Manager, Marketplace Growth Manager or Senior E-Commerce Specialist and is ready to take ownership of a growing global marketplace portfolio.

If you are commercially driven, digitally obsessed, luxury-focused and excited by the opportunity to build something, we'd love to hear from you. You must have TikTok Shop experience.

Location: Australia
Working Hours: Manilla local hours
Industry: Luxury Jewellery
Employment: Full-time

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