Marketing & Patient Success Coordinator

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TYPE OF WORK

Part Time

SALARY

$4.50/hr

HOURS PER WEEK

10

DATE UPDATED

Jul 27, 2026

JOB OVERVIEW

Marketing & Patient Success Coordinator (Remote)

Future Marketing & Operations Manager Opportunity

Part-Time (10–20 hours/week to start) | Remote | Long-Term Growth Opportunity

About Us

We are a growing integrative wellness clinic in Arizona dedicated to helping women overcome burnout, chronic stress, hormone imbalances, pain, and digestive issues through personalized, evidence-informed acupuncture and holistic medicine.

Our mission is simple:

Help people experience life in color again.

We’re looking for someone who is excited to become part of that mission—not just complete tasks.

This is more than a Virtual Assistant position. We’re looking for someone who wants to help build a wellness brand while creating an exceptional patient experience.

As our practice grows, this role has the opportunity to evolve into a Marketing & Operations Manager position with increased responsibility, autonomy, and compensation.

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Why This Role Exists

We believe healthcare begins long before someone walks through our doors.

It starts with the first Google search.
The first Instagram post.
The first email.
The first phone call.

Your role is to help ensure every interaction reflects the warmth, professionalism, and excellence our patients experience inside the clinic.

You’ll help us attract the right patients, support our existing patients, and create systems that allow our practice to grow.

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What You’ll Be Responsible For

Social Media Marketing

• Schedule content across Instagram and Facebook

• Repurpose long-form videos into:

* Reels
* Carousels
* Stories
* Educational posts

• Create graphics using Canva

• Write engaging captions with clear Calls-to-Action

• Maintain a consistent posting schedule

• Monitor analytics and recommend improvements

• Stay current on social media trends

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Meta (Facebook & Instagram) Advertising

Assist with:

• Creating Meta advertising campaigns

• Audience targeting

• Budget management

• Campaign optimization

• Monitoring conversions

• Improving lead generation

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Google Business Profile & Local SEO

This is a major responsibility.

You’ll help increase our local visibility by:

• Updating our Google Business Profile weekly

• Uploading new photos

• Creating Google Business posts

• Optimizing services and descriptions

• Responding professionally to reviews

• Improving local SEO rankings

• Researching competitors

• Making recommendations to increase Google visibility

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Patient Communication

Provide exceptional customer service by:

• Responding to emails

• Answering Facebook and ---------- ---------- ssages

• Returning missed phone calls

• Scheduling and rescheduling appointments

• Following up with new patient inquiries

• Helping existing patients when they need assistance

Our goal is for every patient to feel genuinely cared for.

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Administrative Support

• Organize projects

• Help keep weekly priorities on track

• Maintain simple spreadsheets

• Research business opportunities

• Assist with newsletters

• Help improve systems and workflows

• Bring new ideas to improve efficiency

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Required Skills

We’re looking for someone who:

? Speaks and writes excellent English

? Is highly organized

? Is dependable

? Has exceptional attention to detail

? Is proactive

? Enjoys solving problems

? Can work independently

? Learns new software quickly

? Communicates professionally

? Is kind and patient

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Technical Skills

Required:

• Canva

Facebook/Instagram & TikTok

• Meta Ads Manager

• Google Business Profile

• Content scheduling software

• Microsoft Office or Google Workspace

• ChatGPT or other AI tools

Preferred:

• Basic SEO knowledge

• WordPress

Email marketing

• Video editing (CapCut, Canva, etc.)

• Basic graphic design

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Healthcare Experience

Strong preference will be given to applicants with experience in:

• Acupuncture

• Chiropractic

• Functional Medicine

• Medical Spa

• Physical Therapy

• Wellness Clinics

• Integrative Medicine

Experience using Jane App, Practice Better, or similar scheduling software is a major plus.

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What Success Looks Like

Within your first 90 days:

? Our social media is consistent and engaging

? Google Business Profile is active and optimized

? Patient inquiries receive prompt, friendly responses

? Marketing projects stay organized

? Our online visibility continues to improve

? The clinic feels more efficient and better supported

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We Are NOT Looking For Someone Who…

• Needs constant supervision

• Waits to be told every task

• Misses deadlines

• Doesn’t enjoy marketing

• Has poor communication skills

• Isn’t interested in growing with a business

We love initiative.

If you notice something that could improve the business, we want to hear your ideas.

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Hours

10–20 hours/week initially

Flexible schedule

Remote

Opportunity for increased hours and responsibilities as the business grows.

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Compensation

Please include your desired hourly rate when applying.

Performance bonuses and increased compensation will be available as responsibilities expand.

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How to Apply

Please send:

1. A short introduction about yourself.
2. Your resume.
3. Links to social media accounts you’ve managed.
4. Tell us about your experience with:
* Canva
* Meta Ads
* Google Business Profile
* SEO
* Healthcare or wellness businesses
5. A 2–3 minute Loom video introducing yourself and explaining why you’d be a great fit for this position.
6. Include the phrase “Life in Color” at the beginning of your application so we know you’ve carefully read this posting.

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Final Step

Candidates selected for interviews will be invited to complete a paid skills assessment. This helps us evaluate real-world skills and ensures a great fit for both you and our team.

The assessment may include:

* Creating a social media post in Canva
* Writing a Google Business Profile update
* Responding to a mock patient email
* Organizing a week’s worth of social media content from one video
* Suggesting improvements to our online presence

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We value honesty, initiative, kindness, creativity, and continuous learning more than years of experience.

If you’re excited about helping people, love marketing, enjoy organization, and want to grow with a purpose-driven wellness practice, we’d love to meet you.

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