Marketing Operations & Website Support VA

JOB OVERVIEW

I’m looking for a part-time Marketing Operations & Website Support VA to support the implementation side of my business marketing systems and website.

This role is ideal for someone who is comfortable working inside Squarespace, ClickUp, email platforms, and forms, and who can take approved content or existing materials and turn them into polished, functional, well-organized assets and workflows.

This is not a senior brand or marketing strategy role. I’m looking for someone strong in implementation, systems, layout, organization, and follow-through.

About the Business

I run a fundraising consulting business that supports nonprofit organizations with strategy, campaigns, and systems. As the business grows, I’m looking for support with the operational side of marketing and website management so things stay clear, consistent, polished, and functional behind the scenes.

I already have website copy, marketing content, and a general direction for much of this work. I do not currently have a formal brand book or fully documented brand standards, so I’m looking for someone who is comfortable working from my existing website, content, and materials and helping bring greater consistency, polish, and clarity through implementation.

What You’ll Be Doing

- Make updates to my Squarespace website, including copy updates, formatting, layout cleanup, and blog post formatting
- Take existing website copy and approved content and turn it into visually polished, well-structured website pages with stronger hierarchy, readability, and flow
- Improve page structure, visual hierarchy, spacing, and presentation within Squarespace
- Set up, check, and test email automations and related workflows
- Help move or recreate forms from Typeform into ClickUp forms and make sure connected workflows and automations are functioning properly
- Test forms, automations, and backend workflows to make sure things are functioning properly
- Review website and marketing workflows and flag anything that appears broken, inconsistent, incomplete, or unclear
- Organize marketing assets, content, and workflow documentation
- Draft short-form social copy from approved source materials, including podcast episode summaries, newsletter content, website copy, or campaign messaging, for review and approval
- Support related implementation tasks such as formatting emails, updating landing pages, or organizing backend marketing systems
- Assist periodically with basic client automation, form, or workflow implementation tasks, where needed and clearly assigned

What Matters Most

Strong attention to detail, comfort with systems, and good judgment are the most important requirements for this role.

I’m looking for someone who can work from existing content, approved copy, and current systems and turn that into clean, polished work with minimal hand-holding. This role requires someone who notices small issues, thinks through how things function, and communicates clearly when something needs clarification.

Experience with Squarespace is important. Experience with forms, automations, and email platforms is also important. You do not need a full marketing plan or formal brand standards to work from. You do need to be comfortable looking at what already exists, identifying patterns, and making sound implementation decisions that improve consistency and presentation.

You should also have a strong enough eye for web layout and presentation to make good decisions about spacing, hierarchy, readability, and overall page polish.

This Role Is a Good Fit If You:

- Are confident working in Squarespace
- Can make content look cleaner, clearer, and more polished online
- Are comfortable with forms, automations, email workflows, and backend systems
- Can carefully test workflows and catch problems before they become bigger issues
- Can take approved source material and turn it into finished, polished assets
- Are highly organized and able to keep details moving across multiple tools and tasks
- Can work independently once you understand the task and the system
- Communicate clearly and ask useful questions when needed
- Are interested in a longer-term working relationship

Qualities Needed to Succeed

Integrity
You communicate honestly, follow through on commitments, and let me know if something is unclear or delayed.

Commitment
I’m looking for someone interested in building a longer-term working relationship, not just completing one quick task.

Attention to Detail
You notice broken links, odd spacing, inconsistent formatting, missing steps, incomplete setups, and small issues that others often miss.

Good Judgment
You can make sensible decisions about formatting, organization, layout, and workflow without needing constant direction.

Systems Thinking
You are comfortable thinking through how things connect, how a workflow should function, and where something may be breaking down.

To Apply

Use cccops03 in your subject line. Please begin the first line of your email application with the words website workflow support.

Please also include:

- A short note about your experience with Squarespace, website updates, forms, automations, or marketing operations support
- A brief description of the platforms and tools you’ve used
- One or two examples of similar work you’ve done
- A short description of how you would test an email automation or form workflow before launch
- A note about your current availability and any other clients or jobs you currently have

This is a part-time role to start, with an estimated workload of approximately 5-10 hours per week, with the opportunity for growth. Hours may vary somewhat depending on active priorities and projects.