USA Home Remodeling

Marketing & Business Operations Coordinator

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: TYPE OF WORK

Full Time

: SALARY

$7-$10 USD/hour depending on experience

: HOURS PER WEEK

40

: DATE UPDATED

Oct 7, 2026

JOB OVERVIEW

USA Home Remodeling is an established Southern California residential remodeling company specializing in kitchen, bathroom, and full-home remodeling.

We are looking for a smart, highly organized, proactive Marketing & Business Operations Coordinator to join our team full-time and long-term.

This is NOT a basic data-entry VA position. We are looking for someone who can learn systems quickly, take ownership, solve problems independently, and identify what needs attention without waiting for instructions on every task.

The position combines CRM and lead management, digital marketing execution, business operations, and eventually direct communication with U.S. customers.

IMPORTANT SCHEDULE REQUIREMENT
Monday–Friday, 8:00 AM–4:30 PM U.S. Pacific Time
30-minute unpaid lunch
40 paid hours per week

For candidates in the Philippines, this is an overnight/graveyard schedule. Please apply only if you are genuinely comfortable maintaining these hours long term.

Previous long-term experience working a U.S. night/graveyard schedule is strongly preferred.

WHAT YOU'LL DO
• Help implement, organize, and operate our CRM and lead-management system
• Maintain accurate leads, pipeline stages, follow-ups, tasks, and next actions
• Help ensure leads and customer opportunities do not fall through the cracks
• Eventually communicate with U.S. customers to confirm appointments, schedule meetings, and handle routine follow-up
• Manage recurring marketing activities across Google Business Profile, social media, Nextdoor, and other platforms
• Publish and update website and blog content in WordPress
• Organize project photos, testimonials, reviews, and marketing assets
• Assist with SEO, website content, and ongoing marketing activities
• Gather marketing and lead data and prepare reports
• Work with Canva, call tracking, Trello, GoHighLevel, and other business platforms
• Research vendors and service providers
• Maintain and improve SOPs, checklists, documentation, and recurring processes
• Use ChatGPT and Claude professionally for research, writing, analysis, and problem-solving
• Assist with general business administration and operational tasks as needed

WHAT WE'RE LOOKING FOR
• Excellent spoken English with high fluency, clear pronunciation, and the ability to communicate naturally and professionally with U.S. customers
• Excellent written English
• Strong CRM and lead-management experience
• Experience implementing, organizing, or improving a CRM is a strong advantage
• Highly organized with excellent attention to detail and follow-through
• Proactive, resourceful, and able to work independently
• Strong problem-solving ability and good judgment
• Digital marketing or marketing-support experience
• Hands-on WordPress and Canva experience
• Professional experience using ChatGPT and Claude
• Comfortable learning new technology and systems

Experience with GoHighLevel, Google Business Profile, SEO, CallRail, Google Ads reporting, marketing automation, or U.S.-based companies is a plus.

Construction, remodeling, home improvement, or home-services experience is a strong advantage.

A bachelor's degree is strongly preferred, particularly in Marketing, Business Administration, Communications, or a related field. Strong candidates with relevant experience will still be considered without a bachelor's degree.

HOME OFFICE REQUIREMENTS
• Computer with minimum 16 GB RAM
• At least one 24-inch or larger external monitor
• Dual monitors strongly preferred
• Minimum internet speed of 50 Mbps download / 10 Mbps upload
• Webcam and quality headset/microphone
• Quiet, dedicated workspace suitable for customer calls
• Reliable internet and a reasonable backup plan for internet or power interruptions

A laptop by itself without an external 24-inch or larger monitor does not meet the workstation requirement.

Shortlisted candidates will be asked to complete a second-stage application including a 2–3 minute video introduction and verification of their computer, monitors, workspace, internet speed, and backup internet/power plan.

SKILL REQUIREMENT

CRM GoHighLevel Digital Marketing

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USA Home Remodeling

Marketing & Business Operations Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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