Part Time
5/hr
20
Sep 9, 2026
We’re looking for a reliable, proactive Marketing & Customer Support Assistant to help support the day to day marketing and operations for an education company that helps students and families explore and apply to universities.
This is a varied role for someone who enjoys marketing but is also comfortable jumping between email campaigns, social media, partner projects, customer questions, and general website support.
You won’t be doing the same thing every day, so we’re looking for someone organized, resourceful, and comfortable taking ownership of projects.
What You’ll Help With
• Creating, scheduling, and sending email marketing campaigns
• Helping plan and execute promotional campaigns for university partners
• Coordinating social media campaigns and preparing posts/assets
• Updating promotions, offers, and marketing content across our website
• Responding to customer emails and providing friendly, helpful support
• Helping manage our shared inbox and making sure questions get to the right person
• Coordinating campaign assets, deadlines, and deliverables with partners
• Updating CRM contacts, campaigns, and customer information
• Supporting webinars, promotions, launches, and other marketing initiatives
• Reviewing website pages and campaigns to make sure everything is accurate and up to date
• Pulling basic campaign results and helping prepare partner reports
• Assisting with miscellaneous marketing and administrative projects as they come up
Who We’re Looking For
You should be an excellent written communicator with strong attention to detail. We’re looking for someone who can be given a goal and figure out how to get it done rather than needing detailed instructions for every step.
Experience with email marketing, WordPress, social media, Canva, CRMs, or customer support is a big plus. Experience with FluentCRM or other WordPress marketing tools would be even better, but it’s not required.
You should also be comfortable using AI tools like ChatGPT to work more efficiently while still reviewing and improving the final work yourself.
Most importantly, we want someone dependable who notices things, asks good questions, follows through, and cares about the quality of the finished product.
To Apply Please Include:
1. Examples of email marketing, social media, customer support, or similar work you’ve done.
2. The tools you’ve used in terms of websites, marketing campaigns and social media management.
3. Your typical weekly availability in PST and how much time you can dedicate to this role.