Mandarin Chinese Customer Service Agent (PLEASE ONLY APPLY IF HSK levels 4-5)

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TYPE OF WORK

Full Time

SALARY

12,500 PHP per week/54,167 PHP per month

HOURS PER WEEK

TBD

DATE UPDATED

Apr 8, 2026

JOB OVERVIEW

JOB OVERVIEW
We are looking to hire a customer service agent for a UK based company to look after a wide range of services and products.

Job Requirements:
Good communication skills-Must be fluent in Mandarin AT LEAST HSK levels 4-5 and English both verbally and in writing.
Have stable internet connection (This will be tested) with backup internet provider
Have a disturbance free environment
Have an interest in helping people
Like working as part of a team
Be receptive to feedback provided
Polite, tactful, loyal & reliable
Can handle customers in a calm manner
Have good IT skills-Literate in MS Office and be able to use internet based portals fluently
Ticketing experience, Freshdesk or Zendesk preferred
Noise cancelling headset
Candidate must have a paid nanny for children
Must have had experience dealing with complaints

Things we offer:
Up to 12,500 PHP per week for the right candidate.
40 hours over 5 days per week on a shift work basis.
13th month pay
Work from home and avoid traffic and have more time with your family

Please send your resume if you would love to work with an awesome team!

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