Local SEO Account Manager

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: TYPE OF WORK

Full Time

: SALARY

$750+

: HOURS PER WEEK

40

: DATE UPDATED

Mar 2, 2026

JOB OVERVIEW

About Vineyard Growth:
Vineyard Growth is a local SEO agency focused exclusively on optimizing and managing Google Business Profiles. We help service-area businesses dominate local search rankings by executing high-leverage, repeatable actions at scale. Our systems are built for accountability, simplicity, and measurable results.

Role Overview:
The Account Manager (AM) owns the client relationship post-sale. You are the single point of contact for a portfolio of local business clients, ensuring that fulfillment is completed on time, reporting is clear, and client concerns are preemptively addressed. You do not perform fulfillment tasks yourself — you manage them. This is a client-facing project manager role with zero cold sales.

Key Responsibilities:

Act as the main point of contact for assigned clients (email only — no calls).

Monitor fulfillment activity and ensure all deliverables are completed on schedule by the Fulfillment Specialist.

Review and QA reports prior to client delivery.

Send monthly performance updates and fulfillment reports using Vineyard’s internal templates.

Proactively identify and escalate red/yellow account status (performance decline, client dissatisfaction, etc.).

Maintain accurate client records and status updates in CRM ( ---------- ).

Coordinate with internal teams (Fulfillment, Team Lead) to resolve blockers.

Performance Metrics:

Client retention rate

Fulfillment accuracy and timeliness

Client satisfaction (measured via internal signals, not direct feedback)

CRM compliance and reporting timeliness

Requirements:

2+ years in account management, client success, or project coordination

Familiarity with digital marketing or local SEO strongly preferred

Strong written communication skills

High attention to detail and task follow-through

Comfortable managing 80–100 clients concurrently in a templated, structured environment

Competency with tools like ---------- , Google Workspace, Slack

What This Is Not:

This is not a sales role

This is not a fulfillment role

This is not a strategic marketing consultant position

SKILL REQUIREMENT

Customer Support Management English English Proficiency

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Local SEO Account Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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