Loan Officer Assistant (LOA) — US Mortgage | Remote

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TYPE OF WORK

Any

SALARY

600-1000

HOURS PER WEEK

40

DATE UPDATED

Mar 28, 2026

JOB OVERVIEW

JOB TITLE: Loan Officer Assistant (LOA) — US Mortgage | Remote
COMPANY: One of the Fastest-Growing Mortgage Brokers in the United States
LOCATION: 100% Remote — Work from Home (Philippines)
SCHEDULE: Full-Time | Monday–Friday | 8:00 AM–5:00 PM PST (11:00 PM–8:00 AM PHT)
COMPENSATION: PHP 35,000–65,000/month depending on experience
TYPE: Full-Time | Long-Term | Immediate Start

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ABOUT THE COMPANY

We are one of the fastest-growing mortgage brokerage brands in the United States. We specialize in home loans, refinancing, HELOC, DSCR investor loans, and non-traditional mortgage products across multiple US states. Our team is lean, fast-moving, and performance-driven — and we are building our remote operations team in the Philippines.

This is a ground-floor opportunity to grow with a US-based mortgage company that is scaling aggressively. We invest in our people, provide full training, and promote from within.

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ABOUT THE ROLE

We are looking for a highly organized, detail-oriented Loan Officer Assistant (LOA) to support our US-based loan officers from application through closing. You will be the backbone of our loan pipeline — keeping files moving, borrowers informed, and our team focused on closing deals.

This is not a call center job. This is a professional operations role with real career growth potential in the US mortgage industry.

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WHAT YOU'LL DO

- Collect, organize, and verify borrower documents (income, assets, ID, disclosures)
- Follow up with borrowers via phone, email, and text to keep files moving
- Build clean, complete loan files ready for processing and submission
- Update CRM (Go High Level) with accurate notes and task management
- Coordinate with processors, title companies, escrow officers, and clients
- Assist with AUS findings and pre-qualification workflows (training provided)
- Prepare files for submission and assist with clearing basic loan conditions
- Deliver a professional, high-touch borrower experience on every file
- Attend daily team check-ins via Zoom or Google Meet

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WHAT WE'RE LOOKING FOR

Required:
- Excellent written and spoken English — you will communicate directly with US clients
- Strong attention to detail — errors in mortgage files cost time and money
- Highly organized with the ability to manage multiple files simultaneously
- Reliable high-speed internet connection and quiet work environment
- Self-managed, proactive, and able to work independently
- Comfortable with CRM tools, Google Workspace, and cloud-based systems

Strong Bonus (not required — we will train the right person):
- Previous experience in US mortgage processing, LOA, or loan support
- Knowledge of US mortgage terms (DTI, LTV, AUS, DU/LP, underwriting)
- Experience with Go High Level, Encompass, or similar LOS/CRM platforms
- Background in banking, lending, real estate, or financial services
- Experience working with US-based clients or companies

Not a Fit If:
- You struggle with fast-paced, deadline-driven environments
- You need constant supervision and direction
- You are not comfortable communicating with US clients by phone or email
- You have frequent internet or power outages with no backup solution

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COMPENSATION & BENEFITS

Starting Pay: PHP 35,000–65,000/month based on experience
Performance Bonuses: Additional bonuses tied to closed loan volume
Paid Training: Full onboarding and US mortgage industry training provided
Equipment Allowance: Available for long-term hires
Career Growth: Top performers promoted to Senior LOA, Loan Processor, or Jr. Loan Officer track
PTO: Paid time off after probationary period
US Holidays observed + select Philippine holidays
Long-term, stable position — we don't hire and rotate

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WHY THIS ROLE STANDS OUT

- Work directly with a US mortgage team — real exposure, real experience
- No middleman agency — you are hired directly by the company
- Clear performance metrics — you always know how you're doing
- Grow into a specialist in one of the most in-demand financial fields in the US
- Be part of a team scaling toward $10M+/month in loan volume
- Your work directly impacts real American families buying homes and building wealth

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HOW TO APPLY

Step 1: Complete our short personality and work style assessment (5–8 minutes). This is required — it helps us understand how you think and work before we schedule an interview:

???? ---------- lify.app

Step 2: Send your resume/CV to ----------

Subject line: LOA Application PH — [Your Name]

Step 3: In the body of your email, include:
- Your English proficiency level (conversational / professional / native-level)
- A 30 second video of yourself speaking on why we should pick you for this position
- Any mortgage or financial services experience you have
- Your internet speed and backup plan for outages
- Your available start date

Applications submitted without completing the personality assessment will not be reviewed.

We respond to all complete applications within 48–72 hours.

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IMPORTANT NOTES

- This role requires PST business hours (night shift in the Philippines). Please only apply if you are comfortable with and committed to this schedule.
- This is a direct hire — no agency fees, no third-party recruiters.
- We are looking for someone who wants to grow with us long-term, not just fill a contract.
- A short video or voice introduction is a bonus but not required.

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