Level 2 IT Support and Security Technician - Managed Services Provider

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$800-$1500 per month

: HOURS PER WEEK

40

: DATE UPDATED

Mar 12, 2026

JOB OVERVIEW

Level 2 IT Support and Security Technician – Managed Services Provider

***Please read through this entire post as application instructions are at the bottom

About the Role

We’re looking for a Level 2 Technician to join our Managed Services team. You’ll play a key role in delivering exceptional technology outcomes for clients across industries—from professional services to construction and manufacturing.
This role is for someone who thrives in complex environments, enjoys solving challenging problems, and takes pride in the work provided.

What You’ll Do
• Microsoft Management – Provide Level 2 support in Microsoft, including resetting passwords, reinstalling Microsoft Intune configuration and management, and general issue troubleshooting.
• Google Workspace - Provide Level 2 support in Microsoft, including resetting passwords and general issue troubleshooting.
• Develop and execute automation scripts using ConnectWise Automate, NinjaRMM, PowerShell, and Power Automate.
• Overall computer issue support.
• Server support, including VPN management, RDP, updates
• Backup management for Microsoft 365, Google Workspace, servers - including periodic testing.
• Network management including firewall rules, WiFi channel and frequency management, troubleshooting latency and performance issues, trace routing, etc.
• Email setup and configuration, including email filtering and management.
• Pull data from various systems for monthly reports.

What You Bring – Areas of Experience
• 3+ years of hands-on experience in an MSP or multi-tenant IT environment.
• Microsoft 365 – Administration, EntraID, Intune (including autopilot and scripting), and Office Apps.
• Email security, DNS management
• Strong working knowledge of ConnectWise PSA/Manage, ScreenConnect, NinjaRMM, MDR, EDR, SOC/SIEM
• RMM/PowerShell scripting, Power Automate, and a mindset for continuous improvement.
• Excellent English communication skills—both written and spoken.
• A sense of ownership, professionalism, and pride in every task.

Schedule
• Full-time role supporting 8:00 AM – 5:00 PM U.S. Eastern Standard time zone
• 5 days a week, Monday - Friday

Worksite Requirements
• A fast-running computer with at least 8GB RAM and i5 processor
• Reliable internet connection with at least 100mbps download and upload speeds
• A mobile phone with application usage capabilities
• A quiet, secure work room or office

Benefits
• 13th month annual bonus
• Health insurance
• PTO

Why You’ll Love Working Here
• Join a high-performing, collaborative team that values our people first.
• Work with modern technologies in dynamic cloud and hybrid environments.
• Access to mentorship, certifications, and professional development support.
• A culture that values character, a servant attitude, and enjoyable work.

How We Work
We believe great technology comes from great people - those who care about doing things the right way, not just the fast way. You’ll have the freedom to take ownership of your work, contribute ideas, and build solutions that last. If you’re driven by serving clients, security, and continuous learning, you’ll feel right at home here.

Application Process
NOTE: Everything listed below must be provided to be considered for this position.

1 – Confirm you have experience in managing Microsoft 365.

2 – Upload your resume.

3 – Submit a short video of you in the area where you will conduct your work and on the computer you will use. ***You must mention “BlueArmor” in your video.*** Please do not read from a script in your video - just talk naturally. In your short video, discuss the following:
---A. Previous MSP experience
---B. Previous experience with Microsoft 365, Entra ID, Azure, Intune, PowerShell
---C. Your previous work in supporting end user clients with their computers, servers, network, printers
---D. What monthly rate you are seeking (USD)

4 – Submit all materials only through Onlinejobs.ph (no email submissions)

SKILL REQUIREMENT

Cybersecurity Network Security Network Troubleshooting

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Job )	0.0146
Total Execution Time	0.0164

GET DATA

No GET data exists

MEMORY USAGE

1,512,992 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Level-2-IT-Support-and-Security-Technician-Managed-Services-Provider-1600192

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0077 seconds) (Hide)

0.0011	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1600192 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 866252 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1600192 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-18',ej.date_added) duration_days, DATEDIFF('2026-04-18',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-18',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1600192'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1600192
0.0009	UPDATE employer_jobs SET hit_counts = '*Mar-12-2026=46Mar-13-2026=94Mar-14-2026=44Mar-15-2026=32Mar-16-2026=76Mar-17-2026=55Mar-18-2026=25Mar-19-2026=21Mar-20-2026=10Mar-21-2026=8Mar-22-2026=3Mar-23-2026=11Mar-24-2026=6Mar-25-2026=7Mar-26-2026=3Mar-27-2026=9Mar-28-2026=6Mar-29-2026=6Mar-30-2026=7Mar-31-2026=9Apr-01-2026=5Apr-02-2026=6Apr-03-2026=10Apr-04-2026=2Apr-05-2026=4Apr-06-2026=4Apr-07-2026=2Apr-08-2026=7Apr-09-2026=12Apr-10-2026=7Apr-11-2026=3Apr-13-2026=1Apr-16-2026=1*Apr-18-2026=1' WHERE job_id= '1600192'
0.0006	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=478*Apr-2026=65' WHERE job_id= '1600192'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1600192' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1600192
0.0007	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '866252' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0005	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776468491
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Level-2-IT-Support-and-Security-Technician-Managed-Services-Provider-1600192
csrf-token	6666557dda06033788eeb0d000ac3043
job_search_keyword

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.103
HTTP_DNT

Level 2 IT Support and Security Technician - Managed Services Provider

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?