Full Time
£4.5
40
Jul 28, 2026
Work Type: Full-Time (Remote)
Location: Philippines
Hours:
9:00 AM – 5:00 PM UK Time (GMT) Monday – Friday
4:00 PM – 12:00 AM PST
Job Overview
We are looking for a Lettings Admin & Contracts Coordinator with hands-on UK property experience to support a fast-paced lettings operation.
This role focuses on tenancy progression, contracts, and communication. You will manage day-to-day admin, send tenancy agreements, coordinate appointments, and ensure a smooth lettings process.
Note: This is not a general VA role. You must understand the UK lettings process and be confident handling tasks independently while using your initiative.
Responsibilities
Manage daily inbox communication (tenants, landlords, general enquiries)
Respond to queries professionally and promptly
Arrange property viewings and coordinate appointments
Handle phone calls when required (scripts provided)
Send and manage tenancy agreements via DocuSign
Chase signatures from tenants and landlords
Assist with management agreements and landlord onboarding
Support tenancy progression from enquiry through to move-in
Coordinate with internal team and other support staff
Ensure all documentation is completed and organised correctly
Requirements (Strict)
Proven experience working in UK lettings/property management
Strong understanding of:
Lettings process (enquiry ? move-in)
Tenancy agreements and contracts
Landlord onboarding / management agreements
Confident written and spoken English
Comfortable handling phone calls
Able to work independently and use initiative
Preferred Skills
Experience with DocuSign or similar e-signature tools
Property CRM experience
Coordinating multiple calendars and appointments
Strong organisation and attention to detail
Ability to work in a team and support shared workloads
Do NOT Apply If
You have no UK property or lettings experience
You are a general VA without lettings knowledge
You are not comfortable speaking on the phone
You require constant supervision
What Success Looks Like
Tenancy agreements sent and signed promptly
Inbox consistently managed and organised
Smooth coordination of viewings and communication
Strong support to the wider team
Ability to take ownership of tasks with minimal supervision
How to Apply
Use “Vixa Hire” as your
Resume
Cover Letter
Internet Speed Test Result
Screenshot of your Laptop Specs
Incomplete applications will not be reviewed.