Lead Generation & CRM Virtual Assistant

01 ABOUT US

We are a vehicle immobilization company launching in Phoenix, Arizona. We place windshield devices on unauthorized vehicles at apartment complexes, HOAs, and retail centers — as an alternative to towing. Drivers pay $150 online to release their vehicle without needing a tow truck.

We are a small, fast-moving team. The COO runs sales and field operations. You will be her support system — making sure she walks into every day with a full, prepped pipeline and zero administrative chaos.

02 THE ROLE

This is a lead generation and CRM management role. You are NOT a caller. You are the person who makes our callers effective.

Your single most important job every day:

Deliver 50 fully researched, tagged, and loaded leads into GoHighLevel CRM before 8:30am Phoenix time (MST) every weekday.
30 leads go into the COO's call queue. 20 leads go into the Ops Supervisor's call queue.
No name found on the property = the lead does not go into the human queue.
Every lead must have: property name, address, manager name, phone number, source tag, and profile tag.

03 DAILY TASKS

BEFORE 8:30AM PHOENIX TIME — Non-Negotiable

• Research and load 50 prepped leads into GoHighLevel CRM
• For each lead: find manager name via LinkedIn or Google, verify phone number, assign correct source profile tag (Profile 1–4), assign queue tag (QUEUE-MARKCHELE or QUEUE-KATIE)
• Any lead without a verified manager name goes into the AI Voice cold pool, not the human call queue

DURING THE DAY — Ongoing Support

• Monitor cold email inbox for warm replies — flag and escalate within 1 hour
• Log call outcomes in GHL after each calling session (COO will brief you)
• Send 20–30 LinkedIn connection requests per day from the COO's account to property managers in Phoenix
• Mine Google Reviews daily for properties with parking complaints — these become high-priority leads

WEEKLY — AI Voice Pool & Reporting

• Load 300–500 cold contacts into the GHL AI Voice pool every week (name + phone only, no research required)
• Replenish the AI pool when it drops below 200 contacts
• Deliver Jojo's strategic call list (10–15 stalled/high-value contacts) every Wednesday by end of day
• Send Friday pipeline report: leads loaded, pipeline movement, queue status, email performance

04 WHAT YOU WILL NOT DO

Be clear on your boundaries. This keeps you, the team, and the company safe.

• You do NOT make outbound sales calls (Month 1)
• You do NOT attend or schedule demos on your own
• You do NOT approve refunds or respond to driver disputes
• You do NOT contact properties that are currently in active negotiation unless instructed
• You do NOT make decisions — you flag, log, and escalate

05 REQUIREMENTS

Must-Haves

• GoHighLevel (GHL) CRM experience — you must have used it before, not just heard of it
• LinkedIn research skills — you must be able to find a property manager's name and verify it in under 5 minutes
• Excellent written English — your tagging notes, log entries, and messages to the team must be clear and professional
• Reliable internet and computer — this role requires fast, consistent performance every morning
• Available weekdays during Phoenix morning hours (8:00–9:00am MST minimum overlap)
• Detail-oriented — one wrong tag in the wrong queue costs the team a conversation

Nice-to-Haves

• Experience with Instantly or other cold email tools
• Familiarity with ---------- or similar lead databases
• Background in real estate, property management, or B2B lead generation
• Experience supporting a sales team or SDR function

06 SCHEDULE & COMPENSATION

Item Detail
Pay $300/month (part-time launch)
Hours ~20 hours/week to start
Month 2 Path Full-time ($500–$600/month) if KPIs are met in Month 1
Schedule Weekdays. Must be available for the 8:00–9:00am Phoenix MST window daily.
Payment Weekly or bi-weekly via your preferred method
Start Date As soon as possible — we are ready to move

07 HOW YOU WILL BE MEASURED

These are the numbers we track weekly. They determine your Month 2 path.

KPI Target
Leads delivered before 8:30am 50/day, 5 days/week — no exceptions
Manager name found rate 90%+ of leads in human queues have verified manager names
AI voice pool level Never drops below 200 contacts
Warm reply flag time Within 1 hour of reply hitting inbox
Friday report delivered Every Friday by 5:00pm Phoenix time

08 HOW TO APPLY — READ THIS CAREFULLY

Applications that do not answer all three screening questions will be deleted without review.
Do not send a generic cover letter. Answer the questions below specifically and concisely.
We will respond to qualified applicants within 48 hours.

Answer all three of the following questions in your application:

Question 1: Have you used GoHighLevel CRM before? If yes, describe specifically what you built or managed inside GHL (pipelines, automations, tags, contacts). If no, tell us what CRM you have used and what you did with it.
Question 2: We need 50 researched leads in our CRM before 8:30am Phoenix time every weekday. Walk us through exactly how you would find and verify the name and phone number of the property manager for an apartment complex in Phoenix, Arizona using LinkedIn and Google. Step by step.
Question 3: What time is 8:30am Phoenix, Arizona (MST) in your local time? Are you available and online at that time every weekday?

? Answer all 3 questions specifically — generic answers will be filtered out
? Keep your answers concise and factual — we are not looking for sales pitches
? Do not apply if you cannot be online at 8:30am Phoenix time on weekdays
? Do not apply if you have not used GHL or another CRM in a real work setting