Junior Operations Coordinator

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TYPE OF WORK

Full Time

SALARY

400

HOURS PER WEEK

40

DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

Department: Operations
Reports To: Operations Specialist
Employment Type: Full ---------- Remote

Position Overview
We are seeking a Junior Operations Coordinator to provide day-to-day operational support across our restaurant locations.
This is an entry-level operations support role focused on accurate data entry, recurring operational checks, reporting support, store follow-up, and task tracking.
The Junior Operations Coordinator will work closely with the Operations Specialist and will be responsible for completing established daily and weekly processes, maintaining accurate operational records, identifying missing or inconsistent information, and escalating issues that require further review.
This role is ideal for someone who is highly organized, detail-oriented, comfortable working with spreadsheets and multiple systems, and able to consistently follow established processes.

Key Responsibilities
Daily Operational Monitoring
Check daily completion of required operational reports and submissions from restaurant locations.
Monitor Daily Sales Summary (DSS) completion and send reminders to locations with missing submissions.
Monitor Tip Automation completion and follow up on incomplete items.
Check deposit entries and assist with daily deposit reconciliation.
Identify missing, incomplete, or unusual entries and escalate exceptions to the Operations Specialist.
Maintain daily operational trackers and status reports.
Process store orders through the ordering platform, monitor delivery completion, and report any feedback, issues, or missing items.
Reporting & Data Support
Enter, update, organize, and validate operational data across spreadsheets and internal systems.
Assist with Sales, Labor, and Inventory reporting.
Compile information from multiple restaurant locations into standardized reports.
Maintain accurate records and trackers.
Perform basic data checks to identify missing or inconsistent information.
Prepare recurring reports and summaries using established templates.
Keep operational documentation organized and up to date.
Staffing & Scheduling Support
Assist with general schedule-related tasks across restaurant locations.
Collect and organize staffing and scheduling information as needed.
Review schedules for completeness and flag any potential concerns.
Track observations and prepare summaries for review by the Operations Specialist.
Communicate with locations when additional information or clarification is required.

Required Skills & Qualifications
Strong attention to detail and accuracy.
Excellent organizational and time-management skills.
Comfortable performing repetitive and process-driven tasks consistently.
Proficient in Microsoft Excel or Google Sheets.
Comfortable working with multiple systems, spreadsheets, and online platforms.
Strong written and verbal English communication skills.
Able to communicate professionally with restaurant employees and managers.
Able to follow SOPs and established procedures.
Comfortable identifying missing or inconsistent information.
Reliable with daily deadlines and recurring responsibilities.
Able to work independently while knowing when to escalate an issue.

Preferred Qualifications
1+ year of experience in operations, administration, data entry, reporting, customer service, logistics, or a similar support role.
Experience working with spreadsheets and operational reports.
Experience supporting multiple locations, teams, customers, or accounts.
Restaurant, hospitality, food service, retail, or multi-location business experience is a plus.
Familiarity with POS, delivery platforms, scheduling systems, or restaurant management systems is a plus.

What Success Looks Like
A successful Junior Operations Coordinator will:
Complete recurring daily tasks accurately and on time.
Keep trackers and reports current.
Minimize data-entry and reporting errors.
Follow up consistently on missing information.
Identify exceptions before they become larger operational problems.
Escalate issues appropriately instead of allowing them to remain unresolved.
Become increasingly independent in managing recurring workflows.
Reduce the amount of repetitive monitoring and follow-up required from the Operations Specialist.

Growth Opportunity
This role is designed as an entry point into restaurant operations. As the employee develops stronger analytical, reporting, and operational skills, responsibilities may expand into more advanced reporting, schedule analysis, inventory and labor analysis, and broader operational coordination.

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