Junior Amazon Coordinator

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: TYPE OF WORK

Any

: SALARY

18500 - 22000 pesos

: HOURS PER WEEK

40

: DATE UPDATED

Feb 2, 2026

JOB OVERVIEW

About TWENTY TWENTY
TWENTY TWENTY is a leading Amazon & marketplace agency helping brands launch, scale and win across Amazon and other marketplaces in Australia, the UK and the US. We’re a hands-on, performance-driven team that values ownership, reliability, and continuous improvement. As we continue to grow, we’re looking for a Junior Amazon Coordinator who we can trust, upskill, and grow with the business.

About the role
This is an entry-to-mid level Amazon role with a strong focus on customer operations and account support, with a pathway into Amazon retail and troubleshooting over time. You’ll start by owning customer-facing tasks such as buyer messages, reviews, returns, and A-to-Z claims. As you build confidence and capability, you’ll be trained by our Retail team across Amazon Seller Central operations and problem-solving. This role is ideal for someone with at least 12 months of hands-on Seller Central experience who is reliable, organised, and eager to learn.

What you’ll be responsible for
• Monitoring Amazon accounts for customer messages and notifications and some other marketplaces.
• Responding to buyer messages in a professional and timely manner
• Managing returns, refunds, reviews and follow-ups
• Handling A-to-Z claims following internal processes
• Communicating clearly with the team and keeping tasks up to date
• Supporting the Retail team with basic account checks and admin
• Learning Amazon troubleshooting and store management over time

Who we’re looking for
• At least 12 months experience using Amazon Seller Central
• Strong customer service background (e-commerce preferred)
• Clear and professional written English (email and Teams)
• Highly organised and comfortable following structured processes
• Reliable, consistent, and shows up every day
• Curious and motivated to learn new skills
• Comfortable using Microsoft Office or Google Workspace

What success looks like
• Customer messages and cases are handled accurately and on time
• No missed deadlines or unresolved issues
• Clear communication with the team
• Gradual progression into more complex Amazon tasks
• Becoming a trusted support person across client accounts

Why join TWENTY TWENTY
• Fully remote role
• Structured training and upskilling in Amazon
• Supportive team that values doing things properly
• Long-term opportunity for the right person

How to apply
Please apply with your CV, a short note explaining your Amazon Seller Central experience, and your current availability and internet speed. Applications without Amazon experience will not be considered.

SKILL REQUIREMENT

Seller Central Customer Service English

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Junior Amazon Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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