Job Title: Student Success Manager

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: TYPE OF WORK

Part Time

: SALARY

700 Per Month / 7 Per hour

: HOURS PER WEEK

25

: DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

Get Rich Detailing is a paid marketing agency and community for detailing business owners. We’re hiring a Student Success Manager to manage our Skool account, guide new members through onboarding, and make sure questions and requests reach the right person.

What you’ll do

Welcome new members and help free trial members complete their Skool profile and onboarding steps.

Check that members have submitted the information needed for our team to launch their ads, and follow up when something is missing.

Monitor Skool messages, comments, and posts daily. Answer routine questions clearly and promptly.

Track each free trial member’s progress. Follow up on days 5 and 6 to arrange an end-of-trial call with Caden and make sure they know what happens next.

Support paid members with questions about their services, community resources, billing, website requests, and business concerns.

Route ad questions to Fabien and growth, billing, upgrade, Google Ads, hiring, or business questions to Caden. Create a clear task in our CRM when another team member needs to take action.

Ask why a member needs a call before booking one, since many questions can be resolved by message.

Keep accurate notes so no member request or follow-up gets missed.

What we’re looking for

Excellent written English and a friendly, professional tone.

Experience supporting customers or managing an online community.

Strong organization and follow-through across multiple conversations.

Good judgment about when to answer, when to ask for more information, and when to escalate.

Comfort using Skool, a CRM, spreadsheets, and booking tools. Experience with marketing agencies or detailing businesses is a plus.

SKILL REQUIREMENT

Community Moderation Chat Support Organization

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Job Post	Reporter	Rank	Reason	Date

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Job Title: Student Success Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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