Job Title: Customer Service Representative (Dispute Management Specialist)

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TYPE OF WORK

Full Time

SALARY

1000 US dollars/month

HOURS PER WEEK

38

DATE UPDATED

Dec 17, 2025

JOB OVERVIEW

We are a 7-figure dropshipping eCommerce business and we’re looking for a full-time Customer Service Representative with strong experience in dispute management, specifically Klarna and PayPal disputes.

This role is critical to our business. We are looking for someone who knows how to win disputes, not just reply to them.

What You’ll Be Responsible For
- Handling and winning PayPal & Klarna disputes
- Managing chargebacks and providing strong evidence
- Communicating professionally with payment providers
- Answering and handling customer support emails
- Resolving customer issues clearly and efficiently
- Keeping dispute records organized and up to date

Requirements
- Proven experience with PayPal & Klarna dispute management
- Strong understanding of chargeback prevention and dispute workflows
- Excellent written English communication skills
- Experience handling customer support emails
- Able to work full-time
- Detail-oriented, reliable, and proactive

What We Offer
- $4 – $10 per hour, depending on experience and results
- Full-time, long-term position
- Stable work with a fast-growing 7-figure eCommerce brand
- Opportunity to grow with the company and take on more responsibility

How to Apply Please include:
- Your experience with PayPal & Klarna disputes
- experience with answering emails
- Examples of disputes you’ve won (if possible)
- Your availability (hours per week)

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