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TYPE OF WORK
Full Time
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SALARY
400/500$
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HOURS PER WEEK
40
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DATE UPDATED
Mar 20, 2026
We are actively looking for a highly organized and experienced Internal Auditor to evaluate the day-to-day operations of our non-clinical staff in a high-volume mental healthcare setting. This position focuses on auditing administrative activities—not provider documentation or clinical decisions.
Key Responsibilities:
• Audit employee workflows related to insurance verification, billing, intake coordination, scheduling, and general front/back-office processes.
• Evaluate productivity metrics across departments to assess performance trends and team efficiency.
• Identify discrepancies, gaps in process adherence, or workflow breakdowns that may affect compliance or revenue cycle integrity.
• Review and report on timeliness, accuracy, and completeness of non-clinical documentation and staff interactions with EHR or billing systems.
• Collaborate with management and QA leadership to present findings, highlight risks, and recommend improvements or corrective action plans.
Ideal Candidate:
• Has hands-on experience auditing mental health facility operations, especially in areas such as billing, insurance verification, intake, or administrative compliance.
• Understands payer guidelines, authorization protocols, and documentation standards for non-clinical roles in behavioral health.
• Is data-driven, highly detail-oriented, and able to navigate EHRs and internal systems with ease.
• Can objectively assess individual and team performance and communicate findings in a clear, constructive way.
Preferred Qualifications:
• Prior auditing or quality assurance experience in a behavioral health or medical office setting.
• Knowledge of HIPAA, VOBs (Verification of Benefits), patient intake processes, and insurance follow-ups.
• Familiarity with productivity KPIs and reporting in healthcare administration.
What You Can Expect:
You’ll be part of a mission-driven team working to ensure our behind-the-scenes operations support the best possible patient experience. This role plays a key part in protecting revenue integrity and improving staff accountability—without being involved in patient care or provider oversight.
