Japanese Customer Support Agent (PLEASE ONLY APPLY IF JLPT N2 OR ABOVE)

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TYPE OF WORK

Full Time

SALARY

12,500 PHP per week/54,167 PHP per month

HOURS PER WEEK

TBD

DATE UPDATED

Apr 8, 2026

JOB OVERVIEW

JOB OVERVIEW
We are looking to hire a customer service agent for a UK-based company to look after a wide range of services and products.

Job Requirements:
Good communication skills-Must be able to speak pitch perfect English and have intermediate to advanced writing skills.
Must be fluent in Japanese both verbal and in writing, at least JLPT N2.
Have stable internet connection (This will be tested) with backup internet provider
Have a disturbance free environment
Have an interest in helping people
Like working as part of a team
Be receptive to feedback provided
Polite, tactful, loyal & reliable
Can handle customers in a calm manner
Have good IT skills-Literate in MS Office and be able to use internet based portals fluently
Ticketing experience, Freshworks preferred
Noise cancelling headset
Candidate must have a paid childcare for children under the age of 5

Things we offer:
Up to PHP 312.50 per hour for the right candidate.
40 hours over 5 days per week on a shift work basis.
13th month pay
Work from home and avoid traffic and have more time with your family

Please send your resume if you would love to work with an awesome team!

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