Invoice Processing Specialist (Medical Records)

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TYPE OF WORK

Full Time

SALARY

900

HOURS PER WEEK

40

DATE UPDATED

Oct 15, 2026

JOB OVERVIEW

Invoice Processing Specialist (Medical Records) - Remote, Full-Time

IMPORTANT: VIDEO LINK REQUIRED

Please read this posting in full before submitting.

Codes Health is a well-funded, fast-growing US startup building the modern platform for medical records retrieval. We work with law firms and specialty healthcare providers to get records faster, with zero errors.

BEFORE YOU APPLY
As the first step in our process, we ask all applicants to send a short video recording (2–3 minutes max) answering the following three prompts:

1. Tell us about yourself — what kind of work you've done before, and why you're interested in this role.
2. Tell us about a mistake you made at work. What happened and what did you do about it?
3. Tell us about a time you improved a process at work. What did you change, and what was the result?

Applications without a video answering the 3 questions will not be reviewed.

ABOUT THE ROLE
Providers often require payment before they release records. The Invoice Processing team receives those invoices, checks them, pays them, and moves the request forward. Because payment gates release, your turnaround directly affects how fast we deliver to customers.

WHAT YOU'LL DO
• Work the invoice queue daily: review provider invoices that arrive by email, fax, and portals (Datavant, ChartSwap, MRO, Verisma, ClearPath) and match each one to the correct request
• Verify every invoice before paying: provider and facility match the request, the amount is reasonable for the record type and volume, it is not a duplicate, and it is within the customer's approved invoice limit
• Pay invoices by credit card, portal, or phone, and route check payments to the right place
• Dispute charges that look wrong (duplicates, overcharges, fees that violate state rules) and follow them through to resolution with the provider
• Get customer approval when an invoice exceeds their limit, with clear notes on what is being charged and why
• Keep clean, complete records of every payment and dispute so finance can reconcile without chasing you
• Flag recurring provider or portal issues and suggest ways to fix or automate them

WHAT SUCCESS LOOKS LIKE
• Inbound invoices are processed the same day; nothing sits in the queue holding up record release
• Zero duplicate or incorrect payments
• Disputes are documented, tracked, and closed, not left open
• Finance can reconcile your work without asking questions
• You're flagging patterns (repeat overchargers, portal quirks, state billing rules) that help the whole team move faster

WHAT WE'RE LOOKING FOR
• Strong English proficiency — written and spoken (required)
• Comfortable with numbers and careful with money — you double-check before you pay
• Strong attention to detail — you catch duplicates, mismatched amounts, and wrong request IDs before they become problems
• Clear communication — comfortable emailing US customers and provider billing offices about charges and approvals, and calling when needed
• Organized and reliable — able to work a high-volume queue without losing track of anything
• Quick to learn new tools and software workflows (admin dashboards, payment portals)
• Ownership mindset — you follow through until the job is done
• Prior experience in accounts payable, billing, bookkeeping, or medical records invoicing is a plus but not required

WHY CODES HEALTH - Our Website: ----------
• YC-backed, well-funded, generating revenue and growing fast
• Remote, full-time role
• High-impact position with real visibility into a growing US company

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