Investor Outreach Specialist (Warm Leads)

About Hostloan
Hostloan is a growing U.S. mortgage brokerage specializing in financing for real estate investors and homebuyers. We offer a wide range of lending solutions (including investment property, short-term rental (STR), DSCR, Non-QM, and conventional loans) while delivering a personalized, relationship-first experience.
We're committed to making the financing process simple, transparent, and tailored to each client's goals. As part of our team, you'll play an important role in creating a great first impression and helping prospective clients take the next step in their real estate journey.

What You'll Do
Contact warm inbound leads who have requested information about investment properties or short-term rentals.
Build trust and rapport within the first few minutes of every conversation.
Ask thoughtful discovery questions to understand each prospect's goals and timeline.
Qualify prospective borrowers and investors before scheduling appointments.
Handle common objections confidently and naturally without sounding scripted.
Schedule qualified consultations directly on our mortgage specialist's calendar while still on the phone.
Maintain detailed and accurate CRM notes after every interaction.
Follow structured follow-up sequences with prospects who aren't ready today.
Coordinate with our mortgage team to provide valuable context before every consultation.
Consistently represent Hostloan with professionalism, empathy, and confidence.

What Success Looks Like
Success in this role isn't measured simply by how many calls you make, it's measured by:
- High-quality conversations
- Qualified appointments booked
- Appointment show rate
- CRM accuracy and organization
- Consistent follow-up
- Professional communication
- Contribution to funded loans
Quality always comes before quantity.

Who We're Looking For
We're looking for someone who naturally connects with people.
You should be someone who:
- Speaks fluent English with excellent verbal communication skills.
- Sounds confident, warm, and conversational (not robotic or overly scripted).
- Can build rapport quickly with strangers.
- Thinks on their feet and adapts conversations naturally.
- Asks great questions and listens carefully.
- Handles objections calmly and professionally.
- Is organized and documents every interaction accurately.
- Learns quickly and enjoys continuous coaching.
- Takes ownership of results and thrives in a performance-driven environment.
- Is dependable, punctual, and highly professional.

Preferred Experience
Candidates with experience in any of the following are strongly encouraged to apply:
Sales Development Representative (SDR)
Appointment Setter
Inside Sales
High-Ticket Sales
Real Estate Sales
Mortgage Industry
Loan Processing
Real Estate Investing
Business Development
Investor Relations
Financial Services

Experience using CRMs such as Bonzo, GoHighLevel, HubSpot, Salesforce, or similar platforms is highly preferred.

Compensation
Base Salary: $1,200–$1,500 per month (depending on experience)

Performance Incentives
In addition to your base salary, you'll have the opportunity to earn commissions based on performance, including:
- Commission for every qualified appointment that attends their scheduled consultation.
- Additional commission for funded loans resulting from your appointments.
- Top performers have significant earning potential beyond their base salary.

Schedule
Full-Time (40 hours per week)
Must be available during U.S. business hours.
Primary outbound calling window occurs during late afternoon/early evening Eastern Time.
Reliable high-speed internet and a quiet work environment are required.

Our Hiring Process
We're committed to hiring exceptional communicators—not just candidates with impressive resumes.
Our hiring process is designed to evaluate how you communicate, think, and connect with people in real conversations.

Shortlisted applicants will participate in the following:
Initial interview
Live role-play exercise conducted over Zoom or Google Meet
Final interview (if applicable)
During the live role-play, you'll be asked to handle a realistic prospect conversation similar to the calls you'll have in this position.

We're not looking for perfection or prior mortgage expertise. Instead, we're evaluating your ability to:
Build rapport naturally
Think on your feet
Ask thoughtful questions
Handle objections professionally
Communicate with confidence
Keep conversations engaging and authentic

We'll provide enough context before the exercise so you understand the scenario.
The role-play is an important part of our hiring process because success in this position depends far more on communication skills, emotional intelligence, and coachability than on memorizing scripts.
If you genuinely enjoy talking with people and can quickly earn someone's trust, you'll likely do very well.

Ready to Apply?
If you're looking for a long-term opportunity where your communication skills directly impact your success—and you enjoy helping people while earning performance-based incentives—we'd love to hear from you.

Apply today and tell us why you'd be a great fit for Hostloan.