Insurance Claim File Coordinator / Virtual Paralegal Assistant

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TYPE OF WORK

Full Time

SALARY

$150 Per week

HOURS PER WEEK

36

DATE UPDATED

Apr 3, 2026

JOB OVERVIEW

Location: Remote
Job Type: Full-Time
Pay: $150/week


We helps homeowners and business owners handle property insurance claims. We work on fire, water, wind, and storm damage claims and help clients pursue fair settlements from insurance companies.

We are hiring a reliable, organized, and detail-oriented Insurance Claim File Coordinator / Virtual Paralegal Assistant to support daily claim operations.

What You’ll Do
Schedule property inspections with clients, contractors, and insurance representatives
Organize and maintain digital claim files, including documents, photos, reports, and correspondence
Manage claim-related email inboxes and flag urgent items
Draft routine email replies and follow-up messages
Make outbound calls to U.S. insurance companies and adjusters to confirm documents and check claim status
Track claim deadlines and follow-up dates
Help prepare demand packages and upload supporting documents
Provide claim status updates to clients when needed
Keep file logs and task trackers updated daily
Requirements
1–2 years of experience in virtual assistance, legal support, insurance, claims, or administrative work
Strong written and spoken English
Comfortable making professional phone calls to U.S.-based insurance companies
Highly organized and able to manage multiple active files
Able to work independently and follow instructions carefully
Proficient with email, Google Drive or Dropbox, and Google Workspace or Microsoft Office
Reliable internet connection and quiet work environment
Preferred but Not Required
Experience with U.S. insurance claims or law firms
Familiarity with Xactimate, ClaimXperience, or property claims workflows
Experience using CRM or project management tools
What We Offer
Full-time remote work
Long-term opportunity
Direct support role working with the company owner
Consistent work during U.S. Central Time business hours
Opportunity to grow with the company
How to Apply

Before we review your resume, please send a 2–3 minute voice recording through ---------- .

In your recording, tell us:

Your name and work background
How you stay organized with multiple tasks or deadlines
Why you want this position

Important: Applications without a Vocaroo recording will not be reviewed.

We look forward to hearing from you.

Here’s an even more OnlineJobs.ph-style version that is a little more sales-focused and likely to perform better:

Full-Time Remote Insurance Claim File Coordinator / Virtual Paralegal Assistant
Pay: $150/week
Work From Home | U.S. Central Time Hours

We are a Texas-based public adjusting firm helping property owners with insurance claims involving fire, water, wind, and storm damage.

We are looking for a full-time remote assistant who is organized, professional, and confident communicating in English by phone and email.

Main Tasks
Organize claim files, documents, photos, and reports
Manage claim-related emails and follow up on missing items
Call insurance companies and adjusters to confirm receipt of documents and request updates
Schedule inspections between clients, contractors, and carrier representatives
Track deadlines and keep file/task logs updated
Help prepare and upload claim documents and demand packages
Send client updates as directed
Requirements
Experience in admin support, legal support, insurance, or claims work
Excellent English speaking and writing skills
Comfortable making calls to U.S. companies
Strong attention to detail and organization
Able to manage multiple files without missing deadlines
Reliable internet and quiet workspace
Bonus
Experience with U.S. insurance or legal work
Familiarity with Xactimate, ClaimXperience, or similar tools
Experience with CRMs or project management systems
To Apply

Please send:

Your resume
A 2–3 minute Vocaroo recording
MANDATORY TO BE CONSIDERED - ----------

In the recording, share:

Your name and experience
How you stay organized
Why you are interested in this role

Applications without a Vocaroo recording will not be considered.

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