Insurance Broking Claims Manager

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: TYPE OF WORK

Full Time

: SALARY

$600-800USD/month

: HOURS PER WEEK

30

: DATE UPDATED

Sep 28, 2026

JOB OVERVIEW

Paragon Insurance Broking is looking for a dedicated Claims Manager to assist our insurance brokerage clients during the claims process.

We are a general brokerage, specialising in all types of commercial insurances, including:
- business insurance
- commercial property insurance
- motor vehicle insurance
- professional lines

The role would provide you complete autonomy to manage our claims email inbox and liaise with clients, insurers, assessors and other third parties via both email and phone. In addition, administrative tasks such as data input and system management, processing and reconciling will be required.

Last year, our claims team settled over $420,000 of settlements across 48 claims. It is our priority as a brokerage to protect our clients assets and businesses with top tier insurance products and to represent them during the claims process to ensure they get the remuneration they are entitled to.

The right candidate will have the following:
- excellent communication and organisational skills
- experience with customer support (email & phone call)
- an empathetic and courteous communication style
- the ability to work autonomously and with initiative

General insurance experience is essential.
Claims management experience is essential.

This is an opportunity to become a long term and valued member of a growing brokerage. Please apply if you believe you are the right fit for this role.

SKILL REQUIREMENT

Office and Administration Customer Service Claims Processing

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Insurance Broking Claims Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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