413 Insurance Services, LLC

Insurance Agency Customer Service Representative

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

6.00

: HOURS PER WEEK

40

: DATE UPDATED

Mar 25, 2026

JOB OVERVIEW

Our agency is expanding and looking for a full time Customer Service Representative for our Independent Insurance Agency close to the Atlanta, Georgia area.

Responsibilities include:

1. Answering incoming calls via RingCentral application
2. Answer customers insurance coverage questions
3. Processing customers payments and policy change requests
4. Assist in getting insurance applications signed through our e-signature platform
5. Updating customer and policy information in contact management system
6. Follow up outbound calls and emails to clients regarding insurance policies.
7. Other admin tasks as assigned

Qualifications:
1. Outgoing personality
2. Customer service driven, loves helping people
3. Can multi-task
4. Well organized
5. High Integrity
6. Team Player
7. Punctual/Reliable
8. Computer literate. MS Office, Outlook, etc.

We are looking for someone who has experience in our agency management system QQ Catalyst as well as their rating system PL Rater. Experience with Turborater, E-Signature applications helpful.

Please send resume and note with your experience to ---------- with details of your customer service in the insurance area and what systems you have used.

Our hours of operation are Monday to Friday 9:00 am to 5:00pm Eastern Standard Time. USA.

SKILL REQUIREMENT

Insurance Car Insurance Home Insurance

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Job Post	Reporter	Rank	Reason	Date

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413 Insurance Services, LLC

Insurance Agency Customer Service Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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