Insurace verification/Scheduling/Assistant

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TYPE OF WORK

Full Time

SALARY

$500-$750 month

HOURS PER WEEK

40

DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

Job Summary

We are seeking a highly organized and reliable Virtual Assistant to support our IV therapy practice. This role is essential in ensuring smooth day-to-day operations by managing scheduling, insurance verification, patient communication, and administrative tasks. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

Patient Scheduling & Coordination

Schedule, confirm, and reschedule patient appointments
Manage provider calendars and optimize daily schedules
Send appointment reminders and follow-ups

Insurance Verification & Billing Support

Verify patient insurance eligibility and benefits
Communicate coverage details to patients
Assist with prior authorizations and basic billing inquiries

Communication Management

Answer incoming phone calls professionally and promptly
Respond to patient messages via phone, email, and text
Handle general inquiries about services, pricing, and availability
Route clinical questions to appropriate medical staff

Administrative Support

Maintain accurate patient records in EMR/CRM systems
Assist with intake forms and documentation
Track leads and follow up with potential patients
Support daily operational tasks as needed
Qualifications
Previous experience as a virtual assistant or in a healthcare administrative role preferred
Familiarity with insurance verification and medical scheduling
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient with scheduling software, EMR systems, and basic office tools
Ability to handle sensitive information with confidentiality (HIPAA awareness preferred)

Preferred Skills
Experience in IV therapy, med spa, or wellness clinic settings
Customer service or call center experience
eClinicalWorks EMR System knowledge
What We’re Looking For:
Detail-oriented and dependable
Friendly and patient-focused attitude
Tech-savvy and quick to learn new systems
Ability to work independently and stay organized remotely

SKILL REQUIREMENT
Office and Administration Microsoft Excel Customer Service
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