Inbound Sales Representative (Healthcare SaaS – US/Canada Clients | Graveyard Shift)

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TYPE OF WORK

Full Time

SALARY

Php80,000–Php100,000/month base + comm

HOURS PER WEEK

40

DATE UPDATED

Oct 2, 2026

JOB OVERVIEW

Company: Call Hero Technologies Inc.
Location: Burnaby, Canada
Schedule: Monday to Friday, 12:00 AM–8:00 AM Manila time
Salary: Php80,000–Php100,000/month base + uncapped commission (OTE: Php80,000–Php150,000)

!!! IMPORTANT !!!
Please read the entire job post carefully before applying. There are specific application instructions at the bottom, and applications that do not follow them will not be considered.

Please also complete the Google Form and attach your updated resume as part of your application. ----------

About the Schedule

The shift is 12:00 AM to 8:00 AM Manila time, Monday to Friday. That's 9am–5pm in Vancouver, Canada, where we're based.
This is a permanent work from home and graveyard schedule, not a rotating one. If that doesn't work for your life, please don't apply — we'd rather you skip this than quit in two months.

!! About Call Hero

Call Hero is a fast-growing SaaS company based in Canada. We build AI-powered communication tools that help healthcare clinics improve the way they manage patient calls, appointments, and front desk operations.

Our customers include physical therapy clinics, chiropractic offices, dental practices, and other healthcare providers. Our mission is simple: help clinics deliver a better patient experience while increasing bookings and reducing missed opportunities.

!! The Role

You are not cold calling. You'll work warm inbound: people who have booked a demo, started a trial, missed a scheduled call, or gone quiet.

Your job is to get on the phone with a clinic owner, understand how their practice actually runs, show them what we do, and close them. You will spend at least 4 hours a day on the phone. The rest is CRM notes, follow-up, and prep.

This is NOT a virtual assistant job. No admin, data entry, design, or social media. If you don't genuinely enjoy talking to people on the phone, this role will make you miserable and we'd both regret it.

??What You'll Do

> Run scheduled demo calls with clinic owners in Canada, the US, and Australia
> Follow up with trial users and no-shows until you get a decision either way
> Handle objections about price, timing, and existing phone systems
> Keep your pipeline clean in our CRM — every call logged, every next step dated
> Hit a monthly closed-deal target

?? What We're Looking For

> At least 2 years of phone sales experience carrying a real quota. Customer support alone is not enough.
> Experience with North American customers, preferably in a BPO or similar environment
> Excellent, natural spoken English with a neutral or North American accent. You'll be speaking with clinic owners who need to feel they're talking to a colleague.
> Proven graveyard shift experience — tell us how long you did it
> Comfortable handling objections and closing, not just presenting
> A real headset and stable wired internet (25 Mbps+)
> Coachable. We record calls and review them together weekly.

!! Nice to Have

> Any healthcare background — our customers are clinicians, and speaking their language helps enormously
> Experience selling software or a subscription product
> Any background where you've been trained on how you sound

** Compensation
Php80,000–Php100,000 per month guaranteed base depending on experience, plus uncapped commission on every deal you close.

On-target earnings are Php80,000–Php150,000; the top of that range is what a strong closer actually earns hitting target, not a ceiling.

You'll also receive paid training, weekly coaching on your recorded calls, and a long-term full-time seat on a small team where you'll talk to the founder directly.

HOW TO APPLY — FOLLOW THIS EXACTLY (Send all completed application requirements to: ----------

Applications missing any of these five items will not be opened. This is not a soft preference.

1. Subject Line

Write the name of the city we're based in, then a dash, then the minimum number of hours per day you'd spend on the phone in this role. Both are stated above.

Format example: Toronto - 6

2. Send the Link to Your 2-Minute Audio Recording

Please send us the link to your 2-minute audio recording covering the 3 parts below. You can use Loom, Google Drive, or an unlisted YouTube video. (Three parts, about 2 minutes total)

-> We don't need a video, just the audio. We want to hear how you sound. Please make sure to check the sharing settings so we can actually open the recording.

Part A : Read this out loud, exactly as written:

"Hi, this is [your name] from Call Hero. Thanks for booking time with me. Before we jump into the demo, I want to make sure I understand your clinic. How many physiotherapists do you have on staff right now, and roughly how many calls does your front desk field on a busy Monday? The reason I ask is that most clinics we work with are losing five to fifteen bookable calls a week without realizing it — voicemails nobody returns, people who hang up after four rings, patients calling at seven in the evening when everyone's already gone home. Our system picks those up. It's about a two-week setup, and you'd keep your existing numbers."

Part B: NO SCRIPT for this one

You're live on a call and the clinic owner says:

"We already have a phone system through our practice software and honestly it works fine. What makes yours different?"

(respond the way you actually would on the phone. Don't write it out first, just talk. We're listening for how you think, not for a perfect answer.)

Part C: At the end, say today's date out loud and the phrase "for Call Hero."

3. Answer These Three Questions below: (short answers preferred)

a. Have you worked a graveyard shift before, and for how long?

b. Go to ---------- . In one sentence: what do you think we do, and who is our customer?

c. Tell us about a sale you lost. What happened, and what you'd do differently.

4. Your Desired Monthly Rate in Pesos: A specific number. "Negotiable" or "up to you" gets rejected.

5. One Line on Your Phone Background: Where you sold, what you sold, what your target was.

!! IMPORTANT !!

> Applications closes on October 5, 2026 (MONDAY) at 11:59 PM Manila time.

> Send all completed application requirements to: ----------

> Applications missing any of the five items above will not be entertained. This is not a soft preference.

> We read every application that follows the instructions and reply to everyone who makes it past the first round.

SKILL REQUIREMENT
Inbound Sales Sales Client Relationship Management
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