Inbound Sales & Account Manager — Australian SaaS Company (Full-Time, AU Hours)

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TYPE OF WORK

Full Time

SALARY

50,000 PHP Plus Commission

HOURS PER WEEK

48

DATE UPDATED

Aug 26, 2026

JOB OVERVIEW

What you'd do

Half your week is new business.

Call back every person who fills in our enquiry form, fast — ideally within minutes, not hours
Run a discovery call: understand their organisation, what compliance is costing them today, and whether we can genuinely help
Book and run demos, follow up properly, and keep every lead moving or properly closed out
Keep our CRM accurate so nothing falls through the cracks

Half your week is looking after the customers you win.

When someone you've spoken to becomes a client, they stay yours. You'd be their main point of contact:

Check in regularly so they're actually using the product and getting value from it
Answer their questions, understand what they need next, and bring that back to me
Spot problems early — before they become a cancellation
Build a real relationship, not a ticket queue

This second half matters as much as the first. We'd rather keep ten happy customers than sign twenty and lose half of them.

Who we're looking for

Essential:

2+ years in phone-based sales, account management, or customer success — ideally with Australian, US or UK customers
Excellent spoken English. Clear, warm, easy to understand on a phone call
Comfortable talking to business owners and managers as a peer, not reading from a script
Genuinely curious. The best discovery calls are conversations, not interrogations
Reliable home internet and a quiet space to take calls
Happy with an early start

Nice to have (not required):

Experience selling software or a subscription product
Experience with a CRM (HubSpot, Pipedrive, Zoho or similar)
Any exposure to healthcare, disability services, aged care, or compliance

Not a fit if: you want project-based freelance work, you're juggling several clients, or you're looking for a job you can do quietly in the background. This is a full-time role where you talk to people all day.

SKILL REQUIREMENT
Account Management Sales Customer Relationship Management
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